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Harris Teeter · 5 days ago

Director of Quality Assurance

Matthews, NC

Full-time

Onsite

Lead/Staff, Director/Executive

$116K/yr - $191K/yr

5+ years exp

Harris Teeter is seeking a Director of Quality Assurance who will develop and implement food safety programs and ensure compliance with regulatory standards. This role involves overseeing quality assurance programs, managing a team, and maintaining relationships with regulatory agencies.

E-CommerceFood and BeverageGroceryPharmaceutical

H1B Sponsor Likely

Responsibilities

Ensures that Quality Assurance programs are compliant with regulatory requirements related to food safety and maintain consumer confidence

Develop and maintain positive, effective relationships with regulatory authorities

Develop and evaluate existing programs affecting store sanitation, food safety practices and regulatory compliance

Assist the Food Safety Manager regarding store audit programs, pest control, regulatory interface, and plan review and design

Oversee the Private Brands Quality Assurance program and the food safety aspects regarding supplier and product approval, routine product evaluation against specifications and targets, and label review

Review third party audits, promote GFSI recognized certification and conduct audits when necessary

Follow up with manufacturer when product quality or food safety issues arise

Meet with vendors and brokers to obtain information related to private brand products, specifications, labeling and quality standards

Oversee the Foreign Supplier Verification Program and the data required for compliance with this program

Manages a Food Safety Manager who is responsible for the food safety auditing program at Retail, a Food Safety Manager who is responsible for the food safety program at the Distribution Centers, a Quality Assurance Field Manager who is responsible for pest control company-wide and two teams of inspectors at the two warehouses, a Product Recall Specialist and a Regulatory Compliance Specialist

Responsible for the overall direction, coordination, and evaluation of the Food Safety and Quality Assurance teams

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance

Coordinate and execute all product withdrawals and recalls within the company

Communicate internally and with regulatory agencies as warranted

Work with merchandising to ensure that food handling and sanitation practices are in accordance with regulatory requirements and protect products

Responsible for the Quality Assurance Inspection programs and the Food Safety Plans at the Greensboro and Indian Trail distribution centers

Direct and support the activities (including banana ripening and Seafood HACCP), policies and standards of the two inspection teams

Oversee the consumer product complaint process for all products, including measuring, monitoring and consumer follow up

Interact with the Customer Relations department, Risk Management department, insurance carrier, merchandising, broker and manufacturers/suppliers to ensure concise, efficient resolution of consumer complaints

Reviews technical publications, articles, and abstracts to stay abreast of technical developments in the food industry

Participate in the Conference of Food Protection (CFP), participate in CFP committees, participate on the FMI Food Protection Committee, and with Association of Food and Drug Officials of the Southern States

Works with the Training and Development department to identify, develop and implement training for food safety and sanitation

Prepare annual department budget

Participate as a core member of the Special Situation Team

Represent Harris Teeter in food regulatory issues and functions as necessary to assure its operations and business efforts are not affected and that Harris Teeter is compliant

Plan and conduct meetings for the Quality Assurance department

Qualification

Food Safety ProgramsHACCP CertificationPCQI CertificationQuality Assurance ManagementRegulatory ComplianceTraining DevelopmentLeadership SkillsCommunication Skills

Required

Bachelor's degree (B. A.) from four-year college or university in Food Science or a related field; and at least five years related experience

HACCP Certification

PCQI Certification