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Kwik Trip, Inc. · 23 hours ago

Services Representative

Onalaska, WI

Full-time

Onsite

Entry Level

$17/hr - $24/hr

1+ years exp

Kwik Trip, Inc. is seeking a Call Services Representative for their Credit department. The role involves providing support services to non-cash customers and store co-workers, ensuring excellent customer service and handling various tasks related to customer accounts.

Consumer GoodsFood and Beverage

Comp. & Benefits

Responsibilities

Provide excellent customer service to all Credit Department customers by providing them a single point of contact within the department to report problems and concerns

Make and receive phone calls related to customers issues involving all internal cards that Kwik Trip has to offer

Process Kwik Card payments and adjustment to accounts

Printing of cards and mailings

Updating accounts and training new hires on various tasks

Qualification

AS400Microsoft Office ProductsAccounting knowledgeCredit card termsDeadline managementInterpersonal skillsWritten communicationOral communicationConfidentialityTeamwork

Required

Minimum of 1 year in a related industry

Knowledge of AS400 and Microsoft Office Products

Knowledge of accounting and credit card terms

Ability to work well alone and as part of a team

Strong interpersonal, written and oral communications skills

Skill in operating a fax machine, copy machine, scanner, and calculator

Ability to maintain confidential information

Ability to support and meet department deadlines

Company

Kwik Trip, Inc.

Glassdoor3.9

Our Mission: To serve our customers and community more effectively than anyone else by treating our customers, co-workers, and suppliers as we, personally, would like to be treated and to make a difference in someone's life.

Founded in 1965

La Crosse, Wisconsin, USA

10001+ employees