Zillow · 2 days ago
Principal Preferred Strategy & Operations
United States
Full-time
Remote
Lead/Staff
$154K/yr - $245K/yr
10+ years expZillow is evolving how we serve and grow our 'Emerging' segment partners at scale. This role will lead the strategy, operating model, and execution for the SMB segment of our Preferred business, focusing on building scalable systems and ensuring frontline execution delivers durable business outcomes.
MarketplaceOnline PortalsPropTechReal Estate
Responsibilities
Define and execute on the GTM strategy for the Emerging segment, including partner journeys, service tiers by partner type, and capacity models
Translate strategic goals into multi-quarter roadmaps, success metrics, and operating plans to drive account acquisition, retention, and growth
Influence product roadmaps by grounding prioritization in customer needs, operational realities, and revenue impact, to shape partner experiences that scale (e.g. onboarding flows, in-product guidance, and self-serve capabilities)
Identify opportunities to optimize cost-to-serve while improving partner experience through automation and tooling
Use data to identify growth opportunities, diagnose issues, and guide strategic tradeoffs
Communicate insights and recommendations clearly to senior leaders, driving alignment and action
Qualification
Required
10+ years of experience in strategy, operations, GTM, consulting, or related roles, with demonstrated impact at scale
Experience owning strategy and operating outcomes for a complex business or customer segment, especially in marketplace companies
Proven ability to lead through ambiguity and drive alignment across senior stakeholders
Strong analytical foundation; able to synthesize data into clear insights and decisions
Exceptional communicator, comfortable influencing at the executive level
Builder mindset: energized by creating durable systems, not just shipping one-off projects
Comfortable balancing long-term vision with near-term execution
Experience with analytical toolsets (e.g Tableau, SQL) required
Sales tooling (e.g. Salesforce, Gong) preferred
Preferred
MBA or advanced degree are a plus
Benefits
Eligible for equity awards based on factors such as experience, performance and location.
Company
Zillow
Zillow is an online real estate marketplace for finding and sharing information about homes, real estate, and mortgages. It is a sub-organization of Zillow Group.
5001-10000 employees
H1B Sponsorship
Zillow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (179)
2024 (150)
2023 (171)
2022 (256)
2021 (239)
2020 (195)
Funding
Current Stage
Public CompanyTotal Funding
$96.63MKey Investors
Legg MasonPAR Capital Management
2016-08-01Post Ipo Equity
2014-04-01Post Ipo Equity
2012-12-12Post Ipo Equity· $4.13M
Leadership Team
Lloyd Frink
Co-Founder & Co-Executive Chair
Rich Barton
Co-founder and Co-Executive Chair
Recent News
Crowdfund Insider
2026-01-14
Company data provided by crunchbase