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Paradigm Information Services, Inc. · 2 days ago

Legal Specialist

United States

Full-time

Remote

Entry Level

$30/hr - $30/hr

1+ years exp

Paradigm Information Services, Inc. is a staffing solutions firm dedicated to finding the perfect job for candidates. They are seeking a Legal Specialist to support a global legal industry client, focusing on completing assigned tasks accurately and handling consumer-facing discussions professionally.

Information TechnologySoftwareStaffing Agency

Growth Opportunities

Responsibilities

Respond to complex inquiries from customers and clients across a variety of communication methods, including phone, email, and written correspondence

Adhere to standard protocols, procedures, and instructions from the Project Manager and Supervisors, as well as implementing feedback as required

Work effectively in a highly collaborative environment with a variety of business partners

Create, monitor, and update scripting and procedures for claims and correspondence teams to ensure the work they are doing is furthering the goals of the project

Assist the supervisor or PM in resolving any issues that might arise Monitor the overall health of the case by identifying any errors and creating solutions for resolution

Qualification

JD from accredited law schoolCustomer service focusMS Office SuiteWritten communication skillsVerbal communication skillsHandle prioritiesCommunicate ideasCritical thinkingOrganizational skillsAttention to detail