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BJ's Wholesale Club · 8 hours ago

HRIS Analyst

BJ's Club Support Center Marlborough, MA #5997

Full-time

Hybrid

Entry Level

$67K/yr - $86K/yr

1+ years exp

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. The HRIS Analyst plays a key role in supporting the administration of Workday HCM, focusing on data accuracy, user support, and collaboration with various teams to resolve issues and enhance operational efficiencies.

E-CommerceRetailShopping

Responsibilities

Serve as Tier 2 support for Workday inquiries from employees, field leaders, and internal departments

Partner with HR (Compensation, Benefits, Recruiting, Talent, Learning), Payroll, IT, and field teams to resolve issues via ServiceNow

Research and troubleshoot issues and own the timeliness of resolutions, document solutions and provide end-users with direction on resolving day-to-day issues, and escalate complex problems as needed

Conduct ongoing analysis of ticket trends to reduce the number logged

Maintain and update knowledge-based articles (job aids, policies) and share resources with end-users

Document ongoing team processes and cross train as needed

Manage foundational Workday data, including positions, locations, establishments, and supervisory organizations

Monitor Workday administrator inbox and ensure timely completion of tasks

Support the HCM workstream with ongoing review of help text, configuration, and basic business process maintenance

Conducts user testing of Workday change requests including executing test plans, communicating testing timelines, coordinating tasks among departments, gathering appropriate evidence, creating documentation prior to implementation, and ensuring a successful rollout

Perform routine audits and correct data inconsistencies

Audit security assignments and assign approved security roles as needed

Process mass data updates using EIBs (e.g., new club setup). Import or data enter mass changes for various business initiatives

Ensure compliance with HR data standards and security requirements

Deliver accurate scheduled reports to support business needs

Will assist with the development and distribution of custom reports

Support special projects, stretch assignments, and other duties as assigned

Qualification

Workday HCMData managementReporting toolsHRIS experienceProblem-solvingCustomer service mindsetMicrosoft OfficeCommunication skillsAttention to detailOrganizational skills

Required

Bachelor's degree in Human Resources, Business, Information Systems, or related field (or equivalent experience)

1-2 years HRIS, analysis, or troubleshooting experience; retail experience a plus

Excellent written and verbal communication skills for clear and professional interactions

Proven ability to research and resolve issues, with strong problem-solving skills

Demonstrated experience with troubleshooting and process improvement

Customer-service mindset when supporting employees and internal teams

Solid understanding of Human Resources processes and proficiency with Workday HCM functionality

Experience with reporting tools and ability to create and maintain custom reports in Workday

High attention to detail to ensure quality in all tasks and a commitment to data accuracy

Strong organization skills with the ability to manage multiple priorities, work independently, and thrive in a fast-paced retail environment

Proficiency with Microsoft Office applications and other data management tools

Ability to handle confidential information responsibly and maintain compliance with data security standards

Benefits

Weekly Pay: Get paid every week so that you can manage your money on your terms.

Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.

Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.

Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.

401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).

Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.