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Community Bankshares, Inc. · 1 day ago

Loan Operations Specialist

LaGrange, GA

Full-time

Hybrid

New Grad, Entry Level

$50K/yr - $62K/yr

Community Bankshares, Inc. is a trusted financial institution dedicated to serving individuals, families, and businesses across West Georgia and nationwide. The Loan Operations Specialist is responsible for general loan-related administrative duties including monetary processing, loan maintenance, and ensuring timely and accurate processing of loan transactions and requests.

BankingConsultingFinanceFinancial Services

Responsibilities

Timely onboarding, new, renewed, modified, or extended loans ensuring appropriate approvals have been received prior to processing

Process all maintenance requests in a timely manner with supporting documentation and appropriate approvals as applicable

Promptly process all requested monetary transactions (advances, disbursements, payments, wires) with appropriate supporting documentation and approval as applicable

Review and monitor insurance policies and track expiration. Follow up with borrower, agents, or other representative as necessary to obtain active policy confirming applicable loss payee clause and coverages. Set up and update applicable ticklers with active policy information. Image policies to applicable loan file

Review daily reports to ensure maintenance, on-boardings, and transactions were processed accurately; follow up with any corrections or adjustments and document on report

Accurately reconcile all applicable loan accounts. Follow up with outages and work to resolve quickly

Provide timely payoff quotes with appropriate authorization from borrower. Ensure collateral releases are processed timely and overages are returned in accordance with departmental procedures

Establish incoming loan files ensuring all applicable documents are appropriately stored

Image all incoming loan documents and/or supporting documents relative to the loan

Provide high quality service to both internal and external customers ensuring requests are processed with accuracy and timeliness

Daily processes all loan statements and billings

Complete all assigned mandatory and regulatory training within required time frames

Maintain a work area that ensures the safety and confidentiality of all customer records and transactions

Understand and comply with Bank Secrecy Act and Anti-Money Laundering Policies and Procedures

Other duties as assigned to assist within the department ensuring efficient and smooth operations

Qualification

Loan processing knowledgeRegulatory complianceMicrosoft Office SuiteAttention to detailBanking software proficiencyCommunication skillsProblem-solving skillsTime management

Required

Excellent communication (written and verbal) and problem-solving skills

Knowledge of loan processing and servicing functions

Strong attention to detail

Work independently to organize and prioritize tasks, manage time to meet deadlines, analyze requests, understand issues and develop appropriate solutions

Understand and apply statutory and regulatory compliance matters as appropriate for your position

Proficiently utilize a computer and the software applicable to this position

High School diploma or equivalent preferred

Demonstrated excellence in working with peer teams across organizations

Proficiency in using Microsoft Office Suite and banking software programs and platforms