Crescent Parts & Equipment · 1 week ago
HVAC Residential Territory Sales Manager
Davenport, IA
Full-time
Onsite
Entry, Mid Level
2+ years expCrescent Parts & Equipment is a trusted HVAC and Refrigeration industry wholesaler, seeking a Territory Manager to enhance customer experience and drive growth. The role involves building relationships with customers, analyzing market trends, and managing sales strategies to increase profitability.
HardwareHeating Ventilation and Air Conditioning (HVAC)LogisticsManufacturingTransportation
Responsibilities
Provide exceptional customer service to assigned customers
Build strong, long-term relationships at all levels within customer organizations to ensure satisfaction and continued business
Analyze market trends and develop new dealer relationships where appropriate
Identify and implement opportunities for growth and new business within assigned accounts
Leverage internal and external resources (vendors, CPE employees, experts, etc.) to deliver best-in-class service and support
Think strategically about each account to develop tailored growth approaches
Manage an assigned list of residential and light commercial customers
Gain and maintain a strong understanding of each customer’s business and personnel to build trust-based partnerships
Handle customer requests professionally and efficiently, respecting their preferred communication methods and schedules
Identify and capitalize on short- and long-term opportunities using data, resources, and market knowledge
Be persistent in account development and follow-through
Understand, explain, and train customers on product features and benefits, including introducing new products
Increase sales and gross margin dollars within assigned accounts
Collaborate with your manager to create and execute customized sales plans and goals for each customer
Drive execution of sales plans, promotions, and initiatives throughout the year
Monitor account activity to maximize profitability and identify areas for improvement
Submit accurate and timely sales reports
Develop and maintain strong relationships with vendors and other partners
Acquire and maintain a working knowledge of: Refrigeration systems and components, Heating and cooling systems, Residential system design, Commercial HVAC equipment, Indoor Air Quality (IAQ) products and their applications
Commit to continuous education in both technical and business-related areas
Perform other duties as assigned
Qualification
Required
2+ years of experience in sales
Basic computer skills (Outlook, MS Teams, Word, Excel, etc.)
An exceptional ability to communicate effectively to a wide variety of audiences, via individual meetings, public speaking and virtually
Ability to use, or learn how to use, Crescent's order entry system, in order to enter quotes, check inventory and check pricing for customers
Comfortable speaking in front of all sized groups of people
Ability to listen and communicate by phone, writing, and in-person in a professional and prompt manner
Ability and desire to respond to customers in a timely manner
Ability to add structure to what can be an unstructured position – successfully prioritize tasks, setting & following a schedule, creating and executing plans
Ability to quickly adapt to different style of customers/people
Possess strong account management, product knowledge, sales, and training/presentation skills
Reliable, insured and registered method of transportation, along with a valid driver's license and safe driving record
Mechanical aptitude
High school diploma or GED required
Preferred
HVACR, or other relevant professional/technical, experience preferred
Additional certification or coursework from a college or technical school desirable
Benefits
Rich and affordable medical and dental plans
HSA plan with employer contribution
Free coverage for Vision Insurance
Free Long-Term Disability, Life Insurance, Hospital Indemnity, Critical Illness, EAP, Identity Theft
401(k) with company match and profit sharing
Tuition reimbursement
PTO
Paid Holidays
Quarterly bonus for all employees based on company performance
Wellness program
And more!
Company
Crescent Parts & Equipment
Crescent Parts & Equipment offers HVAC/R parts and equipments.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ken Perkins
Chief Operating Officer
Company data provided by crunchbase