Video Triage Engineer jobs in United States
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Jobs via Dice ยท 8 hours ago

Video Triage Engineer

positionPhiladelphia, PA
timeFull-time
remoteOnsite
senioritySenior Level
date7+ years exp

Smartwork IT Services is seeking an experienced Video Triage Engineer to support high-quality software releases for video and embedded platforms. The role focuses on release triage, incident analysis, root cause investigation, and operational tooling, collaborating cross-functionally with development, QA, and operations teams to ensure stable releases across devices.

Computer Software

Responsibilities

Ensuring timely and high-quality software releases across various devices
Overseeing the entire release lifecycle, including deployment, triage, mitigation, and tool development
Collaborating with development and QA teams for smooth release operations
Evaluating and implementing new tools, plugins, etc., to enhance the software release and triage process
Identifying and managing risks that could impact release scope, schedule, or quality
Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
Developing techniques and solutions to proactively identify and address system issues
Analyzing vast amounts of monitoring data (system logs, performance metrics, error rates) to detect patterns and anomalies
Conducting in-depth analyses of incidents and problems to pinpoint the underlying causes
Utilizing data from various sources (error logs, performance metrics, user feedback) for root cause identification
Designing and enhancing operational tools to improve system performance
Analyzing data to provide valuable insights and support decision-making
Utilizing AWS technologies (S3, Athena, QuickSight) for data management and visualization
Leading teams, mentoring colleagues, and effectively communicating technical insights to stakeholders

Qualification

RDK-VideoLinux-based systemsNetworking/IP videoC/C++AWS technologiesEmbedded SystemsDefect Tracking ToolsSCM ToolsDebugging skillsMonitoring systemsContinuous integration/deployment

Required

Experience in relevant technology - 7+ Years
Resource should have RDK domain (Video) working Knowledge
Networking, WiFi, IP Video knowledge and hands on
Strong Debugging skills on linux based platform
5+ years of C/C++ and Linux experience
Defect Tracking Tools such as Jira
SCM Tools - Git & GitHub
Embedded Systems experience
Experience AWS, Asure or other cloud infrastructure
Experience with monitoring systems (i.e. Datadog, CloudWatch, etc.)
Familiarity with continuous integration/deployment processes and tools such as Jenkins, Concourse etc
Knowledge and experience in Set-top boxes / RDK-Video is required

Company

Jobs via Dice

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Funding

Current Stage
Early Stage
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