Weekend evening Front Desk Clerk - Woodspring Suites, Charlotte Meadow Oak jobs in United States
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Concord Hospitality Enterprises · 1 day ago

Weekend evening Front Desk Clerk - Woodspring Suites, Charlotte Meadow Oak

positionCharlotte, NC
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Concord Hospitality Enterprises is seeking a Front Desk Clerk for their Woodspring Suites location. This role is essential for providing guests with an exceptional hospitality experience, ensuring a warm and welcoming check-in and departure process while assisting with various services and maintaining security protocols.

HospitalityTourism

Responsibilities

Ensure an excellent first impression for all guests and potential guests
Offer assistance to guests and provide concierge service regarding hotel and the community
Ensure guests’ check-in and departure experience is warm and welcoming
Work with the team to coordinate and provide services in housekeeping, maintenance, sales and operations
Assist in processing laundry
Responsible to utilize and follow all Safety and Security procedures
Responsible for secure cash handling and processing procedures
Manage confidential information for the company and guests
Responsible for proper administration for key control
Routinely conduct property/security walks

Qualification

Hospitality guest management systemsCustomer serviceMicrosoft OfficeOrganizational skillsMultitaskingVerbal communicationWritten communicationProblem solving

Required

Passion to serve others
Keen sense of being proactive, responsive and caring
Enjoy engaging with others
Winning personality
High sense of responsibility
Knowledge of Microsoft Office products
Knowledge of hospitality guest management systems
Excellent verbal and written communications skills
Good organizational skills, detail-oriented
Comfortable working in an environment that requires multitasking
Focused on providing exceptional customer service
Able to problem solve and resolve issues effectively and efficiently
Friday and Saturday or Saturday and Sunday availability hours required
Hours are 3pm to 11pm

Benefits

Competitive Pay
Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
401K Retirement Program with company contribution – FREE MONEY!
Complimentary Hotel Room Night Program – Receive 7 free nights a year
Group Life Insurance equal to your annual salary
Voluntary Short and Long Term Disability Programs
Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon
Education Assistance Programs through University of Phoenix saving you 5% off tuition costs

Company

Concord Hospitality Enterprises

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Concord Hospitality Enterprises specializes in the fields of hotel development, third party acquisitions, and hotel revenue management.
dateFounded in 1985
location
Raleigh, North Carolina, USA
people-size5001-10000 employees
web-link
http://www.concordhotels.com

Funding

Current Stage
Late Stage
Total Funding
$16.73M
2025-10-28Undisclosed· $9.11M
2018-10-01Acquired
2014-11-10Series Unknown· $7.62M

Leadership Team

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Brian Cornell
Chief Information Officer
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Recent News

Business Wire
CIM Group Closes $167,670,000 Loan to Affiliates of Concord Hospitality and Whitman Peterson to Recapitalize a 15-Property WoodSpring Suites Extended Stay Hotels Portfolio
2026-01-13
PR Newswire
Hilton Jacksonville at Mayo Clinic Debuts on Mayo Clinic Campus
2025-10-01
citybiz
CIM Group Closes $73.5M for Two Hilton Brand Hotels in LA and PA
2025-09-17
Company data provided by crunchbase