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CapCenter · 8 hours ago

Mortgage Pre-Closing Quality Control Manager

Richmond, VA

Full-time

Hybrid

Senior Level

5+ years exp

CapCenter is a growth-oriented mortgage, real estate, and title company focused on transparency, efficiency, and long-term customer trust. They are seeking a detail-driven Mortgage Pre-Closing Quality Control Manager to lead their pre-funding QC efforts and ensure loan quality, compliance, and investor confidence before loans close.

FinanceInsuranceReal Estate

Responsibilities

Manage and oversee the pre-closing (pre-funding) Quality Control program in accordance with FNMA, FHLMC, FHA, VA, USDA, and investor guidelines

Perform and/or supervise pre-closing loan file reviews to identify compliance, credit, collateral, income, and documentation issues prior to funding

Review conditions, underwriting decisions, and documentation for accuracy and guideline adherence

Identify defect trends and root causes; escalate issues and recommend process improvements

Partner with Underwriting, Processing, and Closing teams to resolve findings prior to loan closing

Track and report pre-closing QC results, turn times, and defect trends to leadership

Maintain and update pre-closing QC policies, procedures, and sampling methodology

Ensure timely resolution of material findings that could impact salability or repurchase risk

Serve as a subject matter expert on pre-funding risk, underwriting standards, and investor requirements

Support internal audits, investor inquiries, and regulatory examinations related to pre-funding reviews

Qualification

Mortgage experienceUnderwriting knowledgeQuality control managementCompliance knowledgeAnalytical skillsLOS experienceCommunication skillsOrganizational skills