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The Knot Worldwide · 2 days ago

Sr. Manager, Head of Internal Communications

New York City

Full-time

Hybrid

Senior Level

7+ years exp

The Knot Worldwide is a company that champions celebration and values its employees. The Sr. Manager, Internal Communications will lead the internal communications strategy and storytelling, ensuring clear and impactful communication across the organization while collaborating with various teams.

Event ManagementEventsInformation TechnologyProfessional ServicesWedding

Responsibilities

Develop and execute against a comprehensive internal communications strategy for The Knot Worldwide (TKWW) that informs, engages, and inspires our global employee base

Serve as an important partner across TKWW, supporting key stakeholders, including Human Resources (HR), IT, Legal, and Marketing, with internal communications needs, ensuring seamless and consistent messaging across all departments

Lead internal and external employee storytelling efforts with a focus on the employee experience, core values, company culture, and career opportunities

Manage and submit for employee-centric awards and industry certifications that aid in recruiting efforts (i.e. best places to work, ad trades, HRC)

Oversee TKWW’s global Intranet The Knot Spot, producing regular content for employees and working with key stakeholders to ensure the site remains updated

Support the VP, Global Communications and Impact with internal communications needs for the executive team

Propose new and innovative internal communications ideas for our internal communications channels, including our company all hands, Slack, The Knot Spot, digital screens, in-office events, etc

Track, analyze, and report on internal communications metrics and KPIs to measure effectiveness of efforts and demonstrate ROI to the business

Qualification

Internal communications strategyEmployee storytellingProject managementData analysisIntranet managementWritten communicationVerbal communicationPresentation skillsCross-functional collaboration

Required

7-10 years of experience within the PR and communications industry, with at least two years spent in an internal communications role

A Bachelor's degree in PR, Communications, Journalism, or a related field

Ability to develop and execute communications strategies that align with business objectives and provide demonstrable ROI

Stellar written, verbal, and presentation skills with the ability to tailor messaging for different audiences (from executives to front-line staff). Examples will be required

Experience managing internal platforms such as an Intranet, email systems, and other communications tools

Ability to work across functions to gather information and make strategic recommendations

Highly organized with strong project management skills and the ability to manage multiple complex projects simultaneously under tight deadlines

Ability to track metrics, analyze performance, and make data-driven decisions