UCB · 1 week ago
ucbCARES Engagement Science Partner
Atlanta, GA
Full-time
Hybrid
Entry, Mid Level
$105K/yr - $138K/yr
2+ years expUCB is a global biopharmaceutical company focusing on neurology and immunology, and they are seeking an exceptional UCBCares Engagement Science Partner. The role involves handling customer service requests, providing timely responses to product inquiries, and collaborating with various teams to support stakeholders across therapeutic areas.
BiotechnologyHealth CarePharmaceutical
Responsibilities
Respond to incoming product inquiries in a timely manner
Appropriately escalate inquiries to internal stakeholder to ensure compliance with applicable regulations
Exhibit proficiency in timely and accurate documentation in the designated Inquiry Database
Make use of advanced customer service skills to meet or exceed customer expectations
Maintain relevant product knowledge and ensure strategic alignment with designated internal stakeholders
Qualification
Required
Bachelor's Degree with a health care related background (preferably RN/BSN)
Background in CNS, Immunology or Rare Disease is helpful
Minimum of 2 years clinical experience with patient education or support responsibilities
Experience in customer service or patient-facing roles
Strong interpersonal and communication skills
Company
UCB
At UCB, we believe everyone deserves to live the best life they can - as free as possible from the challenges and uncertainty of disease.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$201.75MKey Investors
Financière de Tubize SAPaul Capital
2022-05-23Post Ipo Equity· $100.96M
2015-05-13Post Ipo Equity· $0.79M
2009-12-22Post Ipo Equity· $100M
Leadership Team
Jean-Christophe Tellier
CEO
Stefanos Grammatikos
Senior Vice President - Head of CMC Development Sciences
Recent News
Company data provided by crunchbase