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CSC Generation · 19 hours ago

Sales Associate (Sur La Table)

Melbourne, FL

Part-time

Onsite

Entry Level

1+ years exp

CSC Generation is the parent company of Sur La Table, which offers a premium selection of kitchen goods and culinary expertise. As a Sales Associate, you will enhance customer experiences, drive sales, and support daily operations in the retail store.

AnalyticsFinanceRetailSoftware

Responsibilities

Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty

Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources

Actively engage customers, identify their needs, recommend relevant products or experiences, and leading a customer-focused, Guest Obsessed culture

Maximize selling opportunities by identifying customer needs and offering relevant solutions

Promote add-on sales and support events that grow store traffic and customer engagement

Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates

Collaborate with team members to maintain a positive, inclusive, and high-performing store culture

Support onboarding of new associates by sharing product knowledge and best practices

Accurately and efficiently process transactions including sales, returns, and price checks using the POS system

Assist in daily opening and closing procedures, floor replenishment, and maintaining visual merchandising standards

Complete inventory transactions including, but not limited to, receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests)

Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy

Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed

Ability to communicate verbally and work cooperatively with associates and customers

Ability to remain standing for up to 4 hours at a time

Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor

Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor

Ability to lift and/or move merchandise weighing up to 50 lbs

Ability to ascend/descend ladders to retrieve and/or move merchandise

Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work

Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays. While this is the minimum availability, scheduled hours may differ based on business needs

Regular and predictable attendance

Qualification

Retail sales experienceCustomer experienceMicrosoft OfficeRetail management systemsCommunity engagementCommunication skillsProblem-solving skillsDecision-making skills