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Holiday Inn Club Vacations · 3 days ago

Latitudes Consultant

Myrtle Beach, SC

Full-time

Onsite

Entry Level

1+ years exp

Holiday Inn Club Vacations is committed to strengthening families and creating memorable experiences. The Latitudes Consultant will provide tour presentations to guests, ensuring a superior experience while selling vacation packages and guiding guests through the sales process.

Travel

Responsibilities

Conducts a Latitudes sales presentation as trained and scheduled

Attends training classes for continuous improvement. Supports and upholds the mission, vision and philosophies of OLCC, Inc. Achieves personal and departmental written objectives as established

Participates in demonstration/assessment rides that are scheduled with the Manager of Sales and Marketing Services or Sales Training Managers. Resolves all customer service challenges

Reviews all customer cancellations

Ensures and/or performs coaching and action plans as provided by the assigned Sales Training Managers and/or Manager of the Sales and Marketing Services. Delivers the utmost level of customer service to all guests and owners to ensure a great sales tour experience

Conducts a guest presentation and tour as trained at scheduled times. Provides prospective owners a tour of the Sales Gallery, Resort Property and Model Tour

Attends training classes on an on-going basis. Participates in demonstration/assessment rides that are scheduled with the Sales Managers and/or Sales Training Managers

Builds relationships with assigned Sales Training Managers and all members on the Sales Line Team. Assists in ensuring all questions are answered in a professional, informative, diplomatic and correct manner

Ensures and/or performs coaching and action plans as provided by the assigned Sales Training Managers and/or Sales Managers. Explain the features and benefits of the points program and recommends the amount of points to be purchased to take care of current and future vacation needs

Delivers the utmost level of customer service to all guests and owners to ensure a great sales tour experience. Achieves personal and departmental written objectives as provided or determined throughout the fiscal year

Qualification

Timeshare sales experienceSales statisticsNV Real Estate LicenseNV Timeshare LicenseCustomer service skillsPersuasive interpersonal skillsOral communication skillsAttention to detailSelf-directedContinuous improvementTeam playerWork ethicPositive attitudeGoal oriented

Required

One year of timeshare and/or package sales experience preferred

Verifiable sales statistics

Self-directed and independent but works as a team player

Excellent customer service skills

Strong oral communication skills

Strong work ethic, high energy level and positive attitude

Dependable and goal oriented

Must have reliable transportation

Must be process oriented with attention to detail

Self-directed and independent but works as a team player

Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service or product from guests and co-workers

Participates in proactive team efforts to achieve departmental and company goals

Mastery of the use of appropriate interpersonal social styles and methods to inspire and guide individuals towards goal achievement

Pursuit of continuous improvement to improve, enhance or increase personal knowledge and skills that will assist in job performance

Must work weekends

Must have or be willing to obtain either a NV Real Estate or NV Timeshare License

Dependable and goal oriented

Self-directed and independent

Persuasive interpersonal skills and strong oral communication skills

Excellent customer service skills

Strong work ethic, high energy level and positive attitude

Pursuit of continuous improvement

Sales experience preferred

Must work on-site; this is NOT a remote position

Must have or be able to obtain either a NV Timeshare License or NV Real Estate License

Preferred

One year of timeshare and/or package sales experience preferred

Sales experience preferred

Benefits

Outstanding and fun company culture

Paid training & lucrative compensation plans

Rewards and recognition for sales: Quarterly Award Dinners, Summer Jam, Sales & Marketing Awards, Presidents Club/Masters Trip (Annual Trip that is all-expense paid where top producers can bring a plus one), and more

BONUSES - We've given out $4.4 Million this year alone

ClubGO - Points to use for a free resort stay each year. Points go up with tenure and are awarded annually

HICV Perkspot.com (Discounts on auto, insurances, apparel, wellness, pets, travel, gifts, electronics, etc.)

A+ Rating with BBB

Signed 100-year Extension of Strategic IHG Marketing Alliance as of 2019

Succession Planning Tool – Helps Plan for Long Term Career Growth

Give Kids the World Annual Charity Support

Toys For Tots Christmas Charity Support

ARDA Award Winning Training

Expansions Leadership Training/Mentorship Program

Growth Opportunities

Tuition Assistance & Language Courses