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PopStroke Entertainment Group · 5 days ago

People & Culture Partner

Plano, TX

Full-time

Onsite

Director/Executive

8+ years exp

PopStroke Entertainment Group is a founder-led brand focused on building a strong culture and elevating leadership capabilities. They are seeking a People & Culture Partner to serve as a strategic advisor to leadership, driving performance and culture across all venues.

Food and BeverageGolf

Responsibilities

Serve as trusted advisor to Operations and executive leaders

Translate business goals into People priorities and action plans

Coach leaders on accountability, engagement, performance, and development

Assist as needed with onboarding, offboarding, I-9 / E-Verify, personnel files, and HRIS accuracy

Assist as needed with benefits administration, life events, leaves, workers’ comp, and unemployment paperwork

Own performance management cycles, calibration, and talent reviews

Build leadership pipeline for OP, AOP, and KM roles

Ensure we are developing a bench for the Special Ops Team and developing that talent

Lead succession planning, development programs, and internal mobility

Lead complex employee relations cases and investigations

Partner with operators on terminations, performance actions, and sensitive matters

Ensure compliance and consistent application of People policies

Use Legal Resources when needed on complext issues

Maintain OSHA logs, injury reports, training records, and policy acknowledgements

Partner with insurance carriers and vendors on claims documentation and follow-up

Champion the PopStroke Way

Design and execute engagement, recognition, and leadership communication strategies

Lead culture resets in new, growing, or struggling venues

Support recognition programs, celebrations, and internal communications

Assist with People initiatives, training days, and culture moments

Be a culture driver and resource for all leaders and venues

Partner with Recruiting, Ops, Training, and Special Ops teams

Support store openings, turnarounds, and leadership transitions

Analyze trends and provide executive-level insight

Qualification

People StrategyLeadership DevelopmentEmployee RelationsPerformance ManagementBusiness AcumenHigh EQCoachingCompliance KnowledgeCultural Engagement

Required

8–12+ years in HRBP / People Partner / HR Director roles

Proven success in multi-unit hospitality, retail, or operations-heavy environments

Executive presence, high EQ, and strong business acumen

Known for building leaders, not just managing issues

Bachelors Degree Required

Preferred

Masters Degree Preferred

Company

PopStroke Entertainment Group

PopStroke is an experiential mini golf and casual dining concept merging a dynamic, technologically advanced, and friendly environment open to guests of all ages.

Founded in 2019

Orlando, Florida, USA

1001-5000 employees