Apply on Employer Site

New Vitae Wellness and Recovery · 1 day ago

Administrative Mentor Coordinator

Quakertown, PA

Full-time

Onsite

Entry, Mid Level

$20/hr - $25/hr

2+ years exp

New Vitae Inc is focused on providing quality behavioral health services, and they are seeking an Administrative Mentor Coordinator. The role involves supervising Recovery Center mentors, managing schedules, and ensuring that quality services are delivered to residents.

Health CareMedicalOutpatient Care

Responsibilities

Provide individual and group supervision to direct reports as assigned

Complete weekly schedule for mentors and communicate this with residential sites

Manage payroll bi-weekly and punch/time off requests

Ensure mentors are up to date on Relias training assignments

Assist with training newly hired mentors—documentation protocol, fire safety training assignment, orienting to mentoring work flow, etc

Manage employee call-outs as they arise

Provide disciplinary action/performance improvement plans as necessary with direct reports

Ensuring quality behavioral health services are provided daily by mentoring team, and arranges coverage needs as they arise

Complete annual evaluation for mentors overseen

Ensures direct reports use person first and recovery oriented language while displaying compassion, respect, flexibility, and hope to all individuals

Demonstrates appropriate use of boundaries while remaining empathetic and non-judgmental, and provides oversight to mentors to ensure the same

Consistently uses patience and persistence in helping to ensure daily behavioral health service is provided

Assists the team in gathering and providing relevant data to the multidisciplinary Treatment Team

Works with the multidisciplinary Treatment Team to review the client's history and assessments

Consistently provides oversight in observing and assessing residents for mood and behavior changes and ensuring direct reports communicate with appropriate team members in a timely fashion

Refers to clinical on call if residents are expressing thoughts of self-harm, self-injurious behavior, or harm to others after normal business hours

Assists in planning, attending, and/or assigning a mentor representative for team meetings as is relevant for residents

Assisting with development of specific interventions related to individual recovery goals

Ensures direct reports are documenting to the treatment plan to provide progress updates regularly

Routinely meets with residents and direct reports to ensure interventions are well-received

Evaluates scheduling adjustments and needs for improvement with service provision

Participates in an on-call supervisory rotation on weekends as assigned

Recognizes potential and/or emergency situations and intervenes appropriately

Assists with ensuring both direct reports and residents remain in a safe environment

Refers to therapist or clinical on call if any resident is experiencing suicidal ideation, self-injurious behavior, or homicidal ideation

Completes all mandatory training sessions at orientation and annually thereafter

In addition, attends an additional 12hours of training annually

Attends and co-facilitates bi-weekly staff meeting and all other meetings, as assigned

Maintains confidentiality of information related to the individuals served

Interacts in a respectful manner with individuals served, coworkers and visitors

Abides by all New Vitae Policies and Procedures

Abides by, supports and models the New Vitae Wellness and Recovery Platform Statements (Mission, Vision, Core Values, Ethical Standards, Service Model, and Leadership Commitments)

Abides by employee health and safety policies

Qualification

Behavioral health experienceSupervisory experienceCommunication skillsEmotional maturityTeamwork styleHigh school diplomaOffice equipment operationFluent in English