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Habitat for Humanity International · 18 hours ago

Home Repair Program Manager

Oxnard, CA

Full-time

Onsite

Mid Level

$31.25/hr - $32.69/hr

3+ years exp

Habitat for Humanity International is dedicated to supporting home repair clients throughout their journey. The Home Repair Program Manager will manage homeowner case files, oversee intake and eligibility processes, and provide guidance to families pursuing home repairs.

ConstructionHomeless ShelterNon ProfitResidential

Responsibilities

Answer all phone calls, emails and potential client questions about the Habitat Ventura County Home Repair program

Serve as the Habitat liaison to homeowners selected for the Home Repair program thru project completion

Prepare Home Repair applications for submission:

Conduct intake interviews, verifying program eligibility

Collect all required documents, ensuring completeness, confidentiality and compliance

Submit complete applications to funding partners for approval. Handle any follow-up for further documentation

Maintain regular communication with home repair participants during construction

Develop and maintain program systems, forms, and procedures that ensure accuracy, transparency, and consistency. This includes record retention (electronic and paper)

Partner with Construction, Development and Finance staff to align home repair timelines with project schedules and funding requirements

Schedule construction site visits in applicant homes

Provide the finance department with complete and accurate monthly reporting and reimbursement documents

Trace and report metrics for internal use, grant submissions and reporting

Complete Habitat for Humanity International quarterly program reports

Ensure accuracy and maintain Certificates of Insurance for sub-contractors

Maintain sub-contractor agreements

Maintain knowledge of and adhere to all local and state laws as well as Habitat policies regarding home repairs to ensure HFHVC policies and practices stay current and in compliance

Coordinate program recruitment with Construction and Development staff

Build and maintain relationships with funding and strategic partner agencies

Represent HFHVC at outreach events, community fairs, and partnership meetings

Manage Home Repair Site Supervisor, ensuring construction projects are completed on time and administrative tasks are completed correctly

Qualification

Case ManagementProgram AdministrationBilingual in Spanish/EnglishMicrosoft OfficeCustomer Service SkillsInterpersonal SkillsCommunication SkillsOrganizational SkillsTime Management SkillsAttention to Detail