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American Art Clay Company · 1 day ago

InProcess Quality Supervisor

Indianapolis, IN

Full-time

Onsite

Senior Level

5+ years exp

American Art Clay Company (AMACO) is a family-owned business known for its high-quality ceramic supplies. The In-Process Quality Supervisor is responsible for overseeing Quality Control and Assurance across various environments, ensuring inspections and quality system implementation meet production and customer requirements while fostering a culture of continuous improvement.

Art

Responsibilities

Manage and develop the performance of in-process quality staff in the lab and mechanical departments

Set department objectives, oversee scheduling, and conduct employee performance reviews

Hands-on supervisor who enjoys training, developing, and mentoring reports on the fundamentals of quality and ceramics

Establish and maintain a fully functional quality lab, develop/validate test methods, calibrate equipment, and train staff

Define baseline process parameters, standardize data collection, and implement training to ensure process stability across shifts

Ensure Critical-to-Quality (CTQ) specifications are applied using proper test methods and equipment during in-process inspections

Take ownership of in-process issues identified by Supplier Quality, lead investigations and corrective actions, and partner with production for sustainable fixes

Drive rollout of Amaco and Brent Quality System, create and implement standardized test protocols (TWI), create training matrices, ensure consistency and adherence to test procedures while making data-driven recommendations

Perform audits, lead Kaizen/A3 activities, and report findings during Gemba walks and virtual reviews

Resolve employee issues, oversee scrap/inventory accuracy, conduct safety audits, and facilitate cross-department communication on production and quality goals

Qualification

Quality System DevelopmentISO 9001 SystemsCeramic ChemistryLeanSix SigmaMinitabSPCMechanical ProcessesTest MethodsProblem-Solving ToolsLeadership SkillsCommunicationTeam Collaboration

Required

Bachelor's in Ceramics, Engineering, Material Science, Industrial Technology, or equivalent (Associate's degree plus significant experience considered)

5–7+ years of supervisory experience in quality roles, preferably in a lab

Experience in creating and developing a Quality System

Significant experience in creating, developing, and documenting quality standards

Experience in converting attribute standards into numeric standards

Knowledge of ceramic chemistry, materials testing, and mechanical processes

Experience setting up and stabilizing a quality lab

Familiarity with Lean and Six Sigma (Green Belt preferred), SPC, and Minitab

ERP/QMS knowledge (NAV, Business Central or SAP)

Strong knowledge of test methods and equipment in lab and production environments

Experience applying ISO 9001 systems, SPC, and problem-solving tools (DMAIC, A3, 5Why)

Proven ability to strictly uphold quality standards while making data-driven decisions that protect customer trust and support profitable operations

Ability to stabilize processes and standardize practices across teams