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Dermalogica · 4 hours ago

US Retail Field Operations Coordinator

Carson, CA

Full-time

Hybrid

Mid Level

$24/hr - $26/hr

3+ years exp

Dermalogica is a renowned skincare brand known for its exceptional products and education. The US Retail Field Operations Coordinator will support the US Retail Field team by managing operational coordination, logistics, and executional support, ensuring the team is equipped to drive sales and brand excellence.

Personal Health

Responsibilities

Own the planning, forecasting, and coordination of all field-related materials including samples, gift-with-purchase (GWP) programs, and event support assets

Build, order, and coordinate shipment of all field support boxes (e.g., innovation launch kits, event support boxes, and ongoing executional tools) to the US Retail Field team

Partner with the Sr. Regional Manager to develop timelines and execution plans that align with brand, account, and field priorities

Partner with the Sr. Regional Manager to develop, manage, and track the field operating budget, including collateral, uniforms, GWPs, and activation-related expenses

Own visibility and accuracy of field targets within reporting systems

Manage commission reporting and partner with Finance to ensure commissions are submitted accurately and paid on time to the field team

Support planning and execution of key account-related events including, but not limited to: ULTA: Field Leadership Conference (FLC) and Beauty World, Sephora: Sales & Merchant Conference (SMC) and Sephoria

Assist with logistics, materials, and on-site support as needed to ensure seamless execution

Support planning and execution of field-related meetings at HQ, including National Sales Meetings

Serve as a primary point of contact for field-related questions via the Teams channel, providing timely troubleshooting and solutions

Ensure consistent communication and alignment between HQ and the field team

Manage the back-end administration of the retail execution software to ensure field team members have access to all required tools, content, and materials to effectively service stores

Maintain data accuracy and usability to support reporting, execution tracking, and field productivity

Partner with Finance, Operations, Marketing, and Retail Account teams to support timely delivery of field programs

Act as an operational liaison between HQ and the field organization, escalating risks and opportunities as needed

Qualification

Field operations experienceBudget managementProject managementRetail execution softwareMicrosoft Office proficiencyService-oriented approachCommunication skillsDetail-oriented

Required

3–5 years of experience in field operations, sales operations, retail operations, or a related role within consumer, beauty, or retail industries (additional experience may be considered for Senior Coordinator level)

Strong project management and organizational skills with the ability to manage multiple workstreams simultaneously

Proven experience managing budgets, forecasts, and financial reporting

Detail-oriented with a high level of accountability and follow-through

Strong communication skills with the ability to partner effectively across functions and with field teams

Proficiency in Microsoft Office, Teams, and retail execution or CRM software