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ITA Group, Inc. · 2 days ago

Contract Specialist

West Des Moines, IA

Full-time, Contract

Onsite

Mid Level

3+ years exp

ITA Group, Inc. is seeking a Contract Specialist to review and negotiate client and supplier contracts while ensuring compliance post-execution. The role involves developing relationships with clients and suppliers, conducting training on contract-related topics, and managing event-related risks.

EventsMarketing

Hiring Manager

Ali Harms, SHRM-CP

Responsibilities

Review and negotiate event supplier contracts for ITA Group clients, including hotels, destination management companies and venues

Review and negotiate ITA Group client contracts to minimize risk and create value to ITA Group

Assist the Chief Legal Officer in managing client and supplier contract databases

Assist the Chief Legal Officer in reporting Service Level Agreements with suppliers and management of supplier business reviews

Conduct training with event solutions buyers on topics including negotiations, contract enforcement and other event-related topics

Assist in developing and implementing training sessions in regards to preferred partnership agreements, other event supplier agreements and relevant corporate procedures

Attend supplier meetings and trade conferences, both during and outside of the office and office hours, to gain further hotel and destination expertise and enhance supplier relationships

Establish and promote business relationships through professional and ethical standards, consistently displaying a positive attitude

Demonstrate the highest degree of follow-through on projects, attention to detail, and quality control for our clients, as outlined in departmental procedures, and appropriately secure confidential information

Assist the Chief Legal Officer and colleagues in daily problem solving for the event solutions team members

Evaluate event‑related risks in accordance with the company’s Event Risk Management policies and procedures, ensuring proposed programs comply with established safety, security, financial, and operational risk thresholds

Collaborate with event solutions, sales, and supplier partners to identify, assess, and mitigate potential risks across all phases of event planning and execution, recommending appropriate controls or alternative solutions

Maintain documentation and reporting related to event risk assessments, and support continuous improvement efforts by providing insights, trends, and recommendations to Legal and cross‑functional stakeholders

Create destination risk assessments for clients to support ITA Group recommendations

Act as the liaison with ITA Group’s security partner to discuss client and team member inquiries related to risk in various destinations. Participate in monthly calls with ITA Group’s security partner to discuss upcoming events and potential risk considerations

Qualification

Contract negotiationContract managementEvent risk managementTrainingMentoringProblem solvingRelationship buildingCustomer serviceCommunication skillsOrganizational skillsAttention to detailStrategic thinking

Required

Bachelor's degree in Business or related field, or equivalent work experience

Minimum three years of contracting experience or as a paralegal or in event management as a buyer or similar experience in the travel industry

Effective problem solving skills

Superior contract negotiation skills

Ability to lead training, mentor and coach team members and supplier partners

Ability to effectively work with people in a manner that enhances each person's performance and nurtures teamwork and positive attitudes, with an emphasis on problem-solving skills

Ability to handle numerous projects with proven attention to detail and deadlines

Superior communication and organizational skills

Superior strategic thinking skills

Superior relationship-building skills

Superior quality-control skills in all areas of the position

Ability to listen, understand and respond to external and internal customers' needs in a timely manner

Ability to work the time necessary to complete projects and/or meet deadlines

Preferred

customer service experience in a service-related industry

Company

ITA Group, Inc.

ITA Group helps leading brands around the world take action with confidence, resulting in increased sales, purchases, retention, referrals and alignment.

Founded in 1963

Des Moines, Iowa, USA

501-1000 employees