NEOGOV · 4 hours ago
Administrative Program Specialist - B
New Orleans, LA
Full-time
Onsite
Mid Level
$3,345/mo - $6,566/mo
4+ years expNEOGOV is a company focused on improving public service delivery, and they are seeking an Administrative Program Specialist - B to support the Metropolitan Human Services District. The role involves managing the ECR/EHR system, developing training plans, and collaborating on quality improvement initiatives.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs configuration, setup, and maintenance of modules, functions, and components of the ECR/EHR system
Develops end-user training plans for implementation by QDM staff
Develops policies and procedures for use and support of the EHR/ECR system
Collaborates on the design of the ECR/EHR and Telemedicine infrastructure required to support agency performance and quality improvement
Prepare and analyze monthly reports on wait times to support MHSD planning recommendations
Evaluates MHSD contracts based on established quality standards and makes recommendations for improvement
Qualification
Required
Four years of experience in administrative services
Six years of full-time work experience in any field plus one year of experience in administrative services
A bachelor's degree plus one year of experience in administrative services
An advanced degree
The ability to be open and willing to follow guidance or instructions
The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies
The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning
Preferred
The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit
The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement
The ability to use digital tools, systems, and emerging technologies to improve efficiency and effectiveness
The ability to identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges
The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions
The ability to anticipate trends, understand context, and align actions with long-term priorities
The ability to collect, analyze, and use data to generate insights and inform decisions
Benefits
Insurance Coverage
Parental Leave – Up to six weeks paid parental leave
Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement– State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works).
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase