Big Sandy Superstore · 10 hours ago
CUSTOMER RELATION SPECIALIST Retail Furniture Bedding Appliances
Dublin, OH
Full-time
Onsite
New Grad, Entry Level
$14/hr - $16/hrBig Sandy Superstore is one of America's Fastest Growing Home Furnishings Retailers, seeking a Customer Relations Specialist to enhance customer experience. The role focuses on helping customers with warranty issues, product concerns, and processing orders efficiently to ensure satisfaction.
E-CommerceElectronicsFurniture
Responsibilities
Verifies all information related to orders is accurate; identifies and corrects discrepancies
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines
Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions
Completes and processes credit applications, payments and financing paperwork
Communicates with internal and external personnel in a professional and timely manner
Maintains accurate files and processes in order to maximize productivity
Performs clerical support for store staff as needed
Other duties as assigned
Qualification
Required
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills
Basic numerical reasoning skills
Ability to complete paperwork in an accurate, neat and efficient manner
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customer service skills
High school diploma or equivalent combination of education and experience
Ability to sit, stand, bend, stoop, and reach regularly
Preferred
Previous clerical experience
Benefits
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Vision insurance
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
Company
Big Sandy Superstore
Big Sandy Superstore provides furniture, electronic and appliances products.
Founded in 1953
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Julie Hudson
CFO
Laura Timberlake
Chief Operating Officer
Recent News
Furniture Today
2025-07-14
2025-07-09
2025-07-08
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