Critical Control · 5 hours ago
Project Manager - Mitigation & Large Loss
Petaluma, CA
Full-time
Onsite
Mid, Senior Level
$125K/yr - $145K/yr
5+ years expCritical Control is a tech-forward restoration company seeking a Project Manager for Mitigation & Large Loss projects. The role involves leading teams through complex commercial and residential restoration projects, ensuring high-quality execution and customer satisfaction while managing resources and compliance with safety regulations.
Construction
Responsibilities
Serve as the subject matter expert on-site for water, fire, and mold remediation for both commercial and residential properties
Rigorously manage and monitor all resources - equipment, labor, and subcontractors - to meet project goals while controlling costs
Ensure all drying logs, moisture maps, and IICRC standards are strictly followed and documented in real-time
Direct the setup of specialized equipment and containment to ensure a "five-star" outcome on every site
Enforce strict safety protocols and ensure full regulatory compliance on every loss site
Lead large-scale commercial projects ($500K+) and manage high-profile stakeholders, including facility managers and executives
Manage residential claims with the same level of precision, ensuring homeowners feel supported and informed throughout the process
Manage third-party vendors, industrial hygienists, and subcontractors to keep jobs moving at high velocity
Act as the primary technical point of contact for insurance adjusters, navigating the claims process with transparency and expertise
Own the responsibility for getting invoices approved; you must be able to justify scopes and documentation to ensure full and timely payment
Work with the estimating team to ensure accurate, defensible scopes that capture the full extent of the loss
Be prepared to deploy within 4 hours of notice for regional or national catastrophe (CAT) work
Operate effectively in chaotic, resource-constrained environments during hurricanes, freezes, or wildfires
Maintain Gross Profit (GP) targets across all assigned projects
Achieve 95%+ approval on submitted invoice packages with minimal pushback
Ensure documentation and "clean" invoice packages are ready within 48 hours of job completion
Maintain a 5-star rating and high NPS scores from both residential and commercial clients
Qualification
Required
Must currently live within 90 minutes of one of our locations
5+ years in the industry with strong experience in large commercial losses and residential mitigation
IICRC Certified: WRT and ASD are required; AMRT and FSRT are highly preferred
Willing and able to travel for extended periods (1-2 months at a time) for CAT work
Serve as the subject matter expert on-site for water, fire, and mold remediation for both commercial and residential properties
Rigorously manage and monitor all resources - equipment, labor, and subcontractors - to meet project goals while controlling costs
Ensure all drying logs, moisture maps, and IICRC standards are strictly followed and documented in real-time
Direct the setup of specialized equipment and containment to ensure a 'five-star' outcome on every site
Enforce strict safety protocols and ensure full regulatory compliance on every loss site
Lead large-scale commercial projects ($500K+) and manage high-profile stakeholders, including facility managers and executives
Manage residential claims with the same level of precision, ensuring homeowners feel supported and informed throughout the process
Manage third-party vendors, industrial hygienists, and subcontractors to keep jobs moving at high velocity
Act as the primary technical point of contact for insurance adjusters, navigating the claims process with transparency and expertise
Own the responsibility for getting invoices approved; you must be able to justify scopes and documentation to ensure full and timely payment
Work with the estimating team to ensure accurate, defensible scopes that capture the full extent of the loss
Be prepared to deploy within 4 hours of notice for regional or national catastrophe (CAT) work
Operate effectively in chaotic, resource-constrained environments during hurricanes, freezes, or wildfires
Maintain Gross Profit (GP) targets across all assigned projects
Achieve 95%+ approval on submitted invoice packages with minimal pushback
Ensure documentation and 'clean' invoice packages are ready within 48 hours of job completion
Maintain a 5-star rating and high NPS scores from both residential and commercial clients
Preferred
AMRT and FSRT certifications are highly preferred
You view CRM hygiene and mobile documentation as a weapon, not a chore
Benefits
Employer-sponsored medical, dental, vision coverage
Personal wellness program
Paid holidays, vacation, and sick time
E-learning training courses and Career pathing support
Company-sponsored leadership and mentoring program
No micro-management
Culture immersion events
Company provided phone, laptop, and apparel
Company
Critical Control
Emergency remediation and restoration company with national reach. We help families and businesses recover after a disaster hits.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Claudine Marcelle Sylvie Ripert
COO
Zac Copper
Founder
Company data provided by crunchbase