BASF · 1 month ago
Strategic Account Manager - Collision Industry - Northeast US
Pennsylvania, United States
Full-time
Hybrid
Senior Level, Lead/Staff
$165K/yr - $185K/yr
10+ years expBASF is one of the largest chemical companies in North America, and they are seeking a Strategic Account Manager to join their Automotive Refinish team. This role involves managing relationships with critical multi-site collision repair customers and collaborating with various internal teams to drive profitability and operational excellence.
AgricultureChemicalIndustrial EngineeringManufacturingOil and GasProduct Research
Responsibilities
Serving as the executive-level liaison for the assigned account(s), managing relationships with C-suite and senior leadership across the customer’s organization
Developing and executing a comprehensive strategic account plan aligned with both BASF’s business goals and the customer’s growth objectives
Leading business reviews, maintain performance scorecards, and continuous improvement initiatives
Indirectly managing a team of Technical Specialists assigned to the account, ensuring alignment with customer needs and BASF’s service standards
Coordinating with internal stakeholders (Sales, Marketing, Technical Services, Distribution, and Supply Chain) to ensure seamless execution of account strategies
Driving organic sales growth and customer retention through value-based selling and solution development
Leading contract negotiations, pricing strategies, and forecasting activities
Monitoring and reporting on key performance indicators (KPIs), customer satisfaction, and financial performance
Identifying and implementing process improvements and training to enhance technical efficiency and operational performance at customer sites
Collaborating with the Business Development team to introduce new technologies, digital tools, and sustainability initiatives
Analyzing and reporting market trends, competitive positioning, and customer financials to inform strategic decisions
Providing insights on insurance, OEM, and industry partnerships that influence customer success and BASF’s market relevance
Qualification
Required
Bachelor's degree in business, marketing, or a related field
Minimum 10 years of experience in national strategic account management or sales leadership within the automotive collision or coatings industry
Proven success managing large, complex customer relationships across multiple regions or business units
Deep understanding of the collision repair ecosystem, including MSOs, investors, insurance networks, OEM certification programs, and adjacent influencers
Strong leadership, communication, and negotiation skills with the ability to influence at all organizational levels
Experience managing technical teams or service delivery functions for large-scale customers
Proficiency in CRM tools, data analysis, and digital collaboration platforms
Preferred
MBA or advanced degree is a plus
Experience managing technical teams or service delivery functions for large-scale customers
Proficiency in CRM tools, data analysis, and digital collaboration platforms
Benefits
Flexible work arrangements whenever possible
Highly competitive retirement savings plan with company match and investment options
Well-being programs that include comprehensive mental health support for you and your household family members
Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
Back-up child and elder care with discount programs for families of all ages and stages
Mentoring and career development opportunities that allow you to share, learn, and thrive
Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
Employee crisis support for when the unexpected happens
Access to our BASF wine cellar, employee discounts, and much more!
Company
BASF
BASF is a manufacturing company that offers chemicals for industries such as construction and coatings, automotive, and various sectors.
10001+ employees
H1B Sponsorship
BASF has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (22)
2023 (12)
2022 (22)
2021 (17)
2020 (31)
Funding
Current Stage
Public CompanyTotal Funding
$337.39MKey Investors
Federal Ministry for Economic Affairs and Energy (BMWi)
2024-10-15Grant· $337.39M
2018-10-30Non Equity Assistance
2002-01-01IPO
Leadership Team
Carsten Weers
Vice President Logistics Procurement Maritime & Air Transportation, Tank Storage
Brian Standen
Global Head of Digital Innovation
Recent News
2026-01-20
2026-01-19
Company data provided by crunchbase