Hilton · 12 hours ago
Digital Business Analyst (contract)
Hilton is a leading global hospitality organization, and they are seeking a Digital Business Analyst to advance digital initiatives within their Supply Management's Digital Solutions team. The role involves assessing systems and processes, identifying opportunities for digitization, and collaborating across teams to enhance operational efficiency through innovative digital solutions.
HospitalityLeisureResorts
Responsibilities
Lead discovery efforts by conducting interviews, facilitating workshops, and mapping current-state business processes across multiple functions
Translate process analysis into actionable recommendations to drive operational efficiency and business growth
Support the design, execution, and evaluation of pilots and proofs of concept to validate digital solutions against defined business objectives
Help evaluate and implement new digital tools or platforms in alignment with new and optimized processes
Document business requirements and process flows in clear, stakeholder-friendly formats
Partner with category management, account management, IT, and other teams to ensure alignment and execution of process improvements and digital projects
Help prioritize digital initiatives in partnership with stakeholders by driving business impact assessments and developing business cases
Support planning, development, and execution of a digital transformation roadmap
Manage vendor relationships and software evaluations
Enable successful adoption of digital solutions across the organization
Qualification
Required
5 plus years of experience, ideally with exposure to digital transformation, IT modernization, or systems implementation
Self-starter with strong organizational abilities and ownership mindset
Initiative, energy, and proactive approach to solving problems and delivering results
Ability to achieve results in ambiguous or fast-paced environments
Digital product management or digital product ownership expertise
Strong business process analysis, mapping, and redesign capabilities
Willingness to try new approaches, iterate quickly, and focus on solutions that deliver tangible business value
Creative problem-solving skills for complex challenges
Strong communication and documentation skills with ability to articulate technical and nontechnical requirements
Teamwork and active listening abilities
Flexibility and resilience to adapt to changing organizational requirements
Sound judgment and decision-making skills to evaluate costs and benefits of potential actions
Ability to assess, document, and improve workflows in cross-functional environments
Experience gathering requirements from multiple stakeholders across business functions
Proficiency in the Microsoft Office Suite, including Excel
Preferred
Familiarity with digital tools and platforms such as Procure-to-Pay platforms, Power Automate, Salesforce, ERPs, and similar systems
Familiarity with Procure-to-Pay and related technology solutions
Exposure to low-code or no-code automation projects
Experience with business process modeling tools
Experience working with transformation or consulting teams
Understanding of change management or continuous improvement methodologies
Procurement or Supply Management experience
Company
Hilton
Hilton is a hospitality company, owns luxury and full-service hotels and resorts, and focused-service hotels.
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Pershing Square Capital ManagementHNA Group
2025-12-01Post Ipo Debt· $1B
2025-07-01Post Ipo Debt· $1B
2024-09-05Post Ipo Debt· $1B
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