JPMorganChase · 5 hours ago
Payments- Salesforce Development Senior Product Associate
8181 Communications Pkwy Bldg A, Plano, TX, 75024, US
Full-time
Onsite
Mid, Senior Level
$86K/yr - $135K/yr
3+ years expJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers and businesses. As a Senior Product Associate in Commercial Card, you will leverage your expertise in product development and optimization, collaborating with cross-functional teams to create and improve innovative products based on user research and customer feedback.
Asset ManagementBankingFinancial Services
Responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Contributes to solution discovery through product planning sessions and collaboration to identify potential solutions that address user needs and align with business goals
Collaborates with the product manager to understand, design, and develop various Salesforce functionality against stakeholder and company needs
Works with all Salesforce administrative capabilities for users, profiles, flows, validation rules, and page layouts to deliver functional needs required through stories and other agile processes
Conducts unit testing, PVT testing, and deployment activities from one Salesforce environment to another including production deployments
Conducts demos with stakeholders, product owner, and other impacted users for any new, enhanced, or existing capabilities; Creates, updates, and posts functional User Guides for users of new functionality
For bugs or defects, identify root-cause, design solutions, and implement functionality fixes to be tested, validated, and pushed to production environments
Qualification
Required
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Demonstrate mentoring skills and problem-solving aptitude
Strong analytical and communication skills, with the ability to convey complex information in a clear and concise manner to diverse audiences
Proficiency in MS (Microsoft Suite) Office - Microsoft Word, Excel, and PowerPoint
Knowledge on Agile methodologies and practices
Experience with JIRA, SharePoint, and Confluence platforms
Developer knowledge level of the product development life cycle
3+ years experience with Salesforce flow functionality, user profiles, page layouts, developer console, object creation/updates, SOQL, all Salesforce administrative capabilities
Preferred
Salesforce Apex coding knowledge
Knowledge of data analytical tools such as Tableau, Alteryx, or Python
Ability to perform API testing using tools like Postman or SoapUI
Experience with Salesforce Experience Cloud (formerly Community Cloud)
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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