Client Services Coordinator jobs in United States
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Dry Force Corp. ยท 13 hours ago

Client Services Coordinator

positionLENEXA, KS - MF, Lenexa, KS, US
timeFull-time
remoteOnsite
seniorityMid Level
money$55K/yr - $65K/yr
date4+ years exp

Trusted Restorer is a member-based consulting organization serving the property damage restoration industry, and they are actively seeking a Client Services Coordinator. This role involves enhancing member satisfaction, managing correspondence, and supporting marketing initiatives while providing essential project management and administrative support.

Real Estate
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Comp. & Benefits

Responsibilities

Take a proactive approach to gauge member satisfaction levels and lead the development of methods to enhance them through the implementation of Member Roadmaps while maintaining regular communication with members
Updating the company database by inputting information from each correspondence and ensuring that member information is kept current
Working on special short-term projects to offer customized support, tailored to the unique needs of our members
Assisting in creating innovative ways to deliver excellent customer service
Supporting the marketing department by scheduling and organizing specialized marketing projects and providing administrative support

Qualification

Customer Relationship Management (CRM)MS Office proficiencyMarketing experienceCustomer service supportProfessionalismVerbal communicationWritten communicationAttention to detailTeam collaboration

Required

4+ years of experience in marketing, advertising, or customer service support
Strong attention to detail to ensure accuracy and consistency in member interactions
A strong desire and ability to work collaboratively within a fast-paced, tight-knit team
Exceptional verbal and written communication skills to effectively interact with members and team members
Proficiency with MS Office applications to assist in database management and administrative tasks
Experience working in a Customer Relationship Management (CRM) database is required
A strong sense of professionalism and discretion is necessary when handling sensitive member information

Benefits

Benefits Package (limited insurance)
Paid Time Off (PTO) and Paid Holidays
Casual Dress
Relaxed Small Office Environment
Work-Life Balance, no weekends required

Company

Dry Force Corp.

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Dry Force is a construction company that provides water damage restoration services.
dateFounded in 2003
location
Irving, Texas, USA
people-size51-200 employees
web-link
https://dryforcecorp.com

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Trivest Partners
2020-01-01Private Equity

Leadership Team

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Michael Kelly
Director of Business Development and Strategic Partnerships
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Company data provided by crunchbase