Cheil USA · 1 week ago
Group Account Director
Cheil Worldwide is the 11th-largest creative agency in the world, headquartered in Seoul, South Korea. They are seeking a Group Account Director to lead multiple business verticals, manage integrated campaigns, and foster strong client relationships while contributing to the agency's culture and growth.
AdvertisingDigital MarketingMarketingPublic Relations
Responsibilities
Serves as the business lead for multiple assigned business verticals
Proactively seeks out opportunities to partner with agency leadership, expand the business portfolio, and actively contribute to building the positive culture of Cheil
Believes their job is to imagine the future of the client’s business and of Cheil as an agency always three steps ahead
Provide strategic leadership and road-map for the business that integrates all disciplines, including strategy, creative, media, production and analytics
Command complete ownership and accountability for assigned lines of business and relationships with clients and agency team at all levels
Encourage a positive, professional environment that supports the clients, management, teammates and the work
Sets a standard of excellence through coaching and mentorship that develops strong, motivated internal teams
Identify opportunities and grow billings within assigned lines of business
Spot challenges in the distance and know when to bring in agency leadership and offer solutions to help them troubleshoot
Positively lead and foster a spirit of healthy debate and dialog in service of the work
Demonstrate a deep understanding of relevant categories, competitors and emerging media that may inform the work
Have a can-do attitude, bringing a sense of calm and optimism to the client and team
Build strong relationships with senior clients, having the ability to have tough conversations
Seek opportunities to deliver break-through work
Demonstrate strong supervisory, delegation, and escalation skills
Build relationships with senior clients ensuring the health of the account is strong
Provide leadership to integrated teams internally to ensure pitched concepts and HQ adaptations become great executions out in the world
Manage multi-disciplinary team ensuring all team members are entrusted with work appropriate for their experience level, and that the team remains challenged and engaged
Provide ongoing guidance to the internal team to ensure production processes and needs (budgets, timely approvals) are clear; pave the way for easy approvals and decisions that lead to the best possible output
Mentor a team of direct reports, working together to set goals, training them to ensure best practices are followed and managing the annual review process
Ensure successful financial operations across assigned lines of business adhering to the Scope of Work
Manage project plans that can be accurately tracked against and that set the team up for success
Establishes processes and best practices to ensure the account is as efficient and profitable as possible
Have ongoing knowledge of how work is progressing against projections and billing holistically
Understands production bidding and is able to navigate complex conversations regarding production costs/trade-offs and overarching campaign budgets
Is highly respected by all agency departments, inspiring and encouraging innovative thinking and solutions
Actively participates in internal management and training of agency personnel
Builds trusted relationships with agency leadership, identifying opportunities to impact agency culture and operations and ensure learnings are shared with the internal team
Proven ability to build strong relationships with partners that overcomes day-to-day hurdles
Assist with new business pitches
Stays informed and shares industry and cultural trends and technological advances that may help inform the work
Transcends the day-to-day challenges to lead conflict resolution and implement solutions both internally and externally
Becomes a trusted right hand to the Executive Director of Account Services and helps champion leadership efforts
Qualification
Required
Bachelor's Degree in advertising, marketing, strategic communication or a related field
15+ years integrated advertising agency experience or combination of agency and in-house preferred
10+ years supervisory experience and 5+ years as the leader of client business
Be a north star to cross-functional teams within the agency, serving as a trusted advisor to talk through challenges, pressure-test ideas, and help push the work forward
A proven track record of solid client partnership, exemplary team leadership, and world-class output
A great communicator (written and oral) and an excellent presenter that fully commands a room
Experience managing complex integrated campaigns from strategy through execution including CRM, retail signage, experiential, influencer/high-profile talent projects, 3rd party research and production
Passionate about cutting edge technology (including AI) and has a track record of testing new solutions for client deliverables and internal needs
A great listener, able to turn information into action
Organized and detailed
Well-versed in Microsoft Office Suite
Passionate about mentoring and training an industry leading team
Able to work in a hybrid office environment with 2 days (Tuesdays & Thursdays) minimum in-office and Monday, Wednesday, and Friday optional remote
For this leadership position, flexibility is needed when meetings and project demands require more in-office days
Able to travel to meet business needs (approx.15-20%)