Customer Service Inventory Specialist (SAP) jobs in United States
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Infosoft, Inc. · 2 days ago

Customer Service Inventory Specialist (SAP)

positionTriangle Area
timeContract
remoteHybrid
seniorityMid, Senior Level
money$32/hr - $32/hr
date5+ years exp

Infosoft, Inc. is seeking a Customer Service Inventory Specialist (SAP) for their Medical Device Manufacturing division. This role involves managing consignment, trunk stock, and tool inventory for the CX Field organization, providing inventory support, and resolving service report errors.

ConsultingDeliveryHuman ResourcesInformation Technology
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Riya Singh
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Responsibilities

Interact with Customer Administration, Memphis Returns, Regional Service Managers, Customer Service Engineers, CSML, 3rd party Logistics provider (DHL), Finance, calibration provider (SIMCO), the Customer Care Center, and the Tool Center staff
Provide inventory support services over the phone and online to field service engineers
Resolution of service report errors. Reversals for incorrect billings. Serial number error escalations as related to the installed base
Resolve return processing errors/issues. Proactively identify areas of improvement with the end goal of reducing errors. Research and follow-up with CSML for missing parts in Memphis
Coordinate and schedule with Field Management
Execute physical inventory activities with Field promptly
Reconciliation of inventory between SAP, CSE, and Calibration with minimal variance
Work closely with and follow up with CSEs and Management for escalations and material recounts
Follow up with any transactions that were in error for CSE during the physical inventory count
Error handling as it relates to inventory management: PO posting errors, Tool order failures, Reports and analysis as needed

Qualification

SAPSupply Chain LogisticsMicrosoft OfficeMaterial logisticsFlexibility/adaptabilityExcel skillsMultitaskingProblem-solvingDetail-orientedSelf-motivatedDecision-making

Required

A bachelor's Degree or an Associate's Degree in Supply Chain Logistics is preferred
Technical Skills: SAP, Microsoft Office
Problem-solving (inventory issues, workflow challenges)
Detail-oriented (to support inventory audits)
Self-motivated and productive in a remote environment
Flexibility/adaptability (workflow changes daily)
5-8 years of successful experience in the area of responsibility and successful demonstration of key responsibilities and knowledge as presented above
Material logistics background (ideal: 5–8 years, but 1–2 years considered)
SAP familiarity
Excel skills (basic lookups)
Ability to multitask in a fast-paced environment
Decision-making abilities

Company

Infosoft, Inc.

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Infosoft is an HR services company focused on recruiting talent and building teams throughout the US market.
dateFounded in 1995
location
Gilroy, California, USA
people-size201-500 employees
web-link
http://www.infosoft-inc.com

H1B Sponsorship

Infosoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (37)
2023 (10)
2022 (14)
2021 (19)
2020 (23)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase