CNY Family Care, LLP · 1 week ago
Medical Office Receptionist
East Syracuse, New York
Full-time
Onsite
Entry, Mid Level
$16/hr - $23/hr
2+ years expCNY Family Care, LLP is a busy family care practice committed to providing excellent care for the community. The Medical Office Receptionist will serve as the first point of contact for patients, assisting with scheduling, patient interactions, and ensuring high levels of customer service.
Clinical TrialsHealth CareHospital
Responsibilities
Acknowledge and greet patients as they approach the desk
Review and updates all demographic/insurance information
Collect co-pays and balances as needed and enter payment into patient account. Balance cash drawer at the end of shift
Responsible for receiving incoming telephone calls in a prompt, courteous, and professional manner. Route calls appropriately taking accurate and complete phone messages when necessary
Schedule, cancel, or reschedule appointments when necessary
Document clinical messages in EMR based on established policy and procedures. Responsible for accurate documentation, reporting, and responses to patients relative to health issues
Follow established scheduling protocols and direct clinical concerns to the appropriate provider’s staff for triage
Perform a variety of clerical duties including preparing mailings, filing, faxing, scanning and photocopying
Maintain confidentiality at all times following the HIPAA guidelines
Qualification
Required
High school diploma or general education degree (GED) required; one to two years of college preferred
Minimum of two years previous experience working in Health Care/ Medical Records required; or three or more years of related experience and/or training in a medical office which uses an Electronic Medical Record; or equivalent combination of education and experience
Demonstrated knowledge of medical terminology and procedures
Knowledge of medical insurances and various policies/requirements necessary to obtain verifications
Benefits
Annual performance review, performance-based merit increase
Generous paid time-off that increases with years of service
8 paid holidays per year
Closed on major holidays
Health, dental and vision benefits available with coverage effective the first of the month following date of hire
Full complement of voluntary benefits
$1,000 annual employer HSA contribution for employees enrolled in CNYFC high deductible health plan
Free office visits with NP or PA for employees who are patients of the practice and enrolled in CNYFC high deductible health plan
$1,000/yr Employer HSA Contribution to employees enrolled in CNYFC high deductible health plan
Waiver program for health benefits ($3,000/yr)
401K after six months with up to 7% combined employer match and annual discretionary profit-sharing contribution
Free onsite parking
Free lunch daily
Company
CNY Family Care, LLP
We are a Family Oriented Medical practice with Physicians, Physician Assistants, Nurse Practitioners and Diabetic Educators.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase