State of Florida · 6 days ago
SYSTEMS PROJECT ANALYST
Polk City, FL
Full-time
Onsite
New Grad, Entry Level
$55K/yr - $55K/yrThe Florida Department of Corrections is seeking a Systems Project Analyst to support their Office of Information Technology. The role involves analyzing, testing, and maintaining technology solutions while assisting users with hardware and software issues, and developing documentation and training materials.
Government Administration
No H1B
U.S. Citizen Only
Responsibilities
Analyzes, tests, and maintains new and existing Windows based systems, printers, scanners, monitors, external drives, cell phones, and all other FDC approved devices for end users
Troubleshoots and conducts analysis of issues pertaining to end user devices and applications. Determine the best approach to process, store, and retrieve information
Performs as a Team Lead and assists other technicians with analyzing and repairing end user issues with hardware and software. Develops processes for installation and repair of systems. Assists with the installation of computer programs, components, peripheral devices, and/or system software
Writes documentation for applications, installations, and system repairs for other technicians. This includes developing diagrams, flowcharts, Use Cases, workflows, etc. Assists users with writing application documentation to be used as training documents for end users
Assists in training users on new and existing applications and hardware. Assists with troubleshooting application and hardware problems and answering user-related help calls
Assists in the evolution of new technology products and makes recommendation on technology standards for multiple hardware and operating system platforms. Assists in complex analysis, conducting studies, and designing technology solutions involving multiple hardware, software, and network platforms. Evaluates and recommends software or custom written applications when requested
Prepares system plans, reports on recommendations, and information technology requirement specifications as requested
Qualification
Required
Must be currently employed with the Florida Department of Corrections
Must possess a high school diploma or its equivalent
Must possess a valid driver's license
Knowledge of accounting programs installation, support, and maintenance
Knowledge of Windows OS, Windows Server, Konica Bizhub printers/scanners, barcode scanners and software
Ability to analyze and repair issues with Android and Apple phones
Ability to analyze and repair end user issues with wired and wireless networks
Ability to support Conference Systems, including Television, Video, and Audio equipment, and associated software
Benefits
Paid vacation, sick leave, and holidays.
Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
Supplemental Dental, Vision, Life, Disability and Hospitalization insurance.
Tuition-Free college courses.
Retirement Plans with the Florida Retirement System:
Pension Plan (Traditional Retirement Pension Plan)
Investment Plan (401(K)-Type Retirement Plan)
Deferred Retirement Option Program (Drop)
Deferred Compensation
Company
State of Florida
The State of Florida is an online telephone and email directory for state government agencies and employees in Florida.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Richard Herstein, MD, MHA, MBA
Chief Hospital Administrator (CEO) and Chief Medical Officer (CMO)
Jimmy Patronis
Chief Financial Officer
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