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OneAmerica Financial · 1 day ago

Billing Associate - Long Term Care

Indianapolis, IN

Full-time

Hybrid

Entry, Mid Level

2+ years exp

OneAmerica Financial is committed to creating certainty for customers and advancing stability and growth. The Billing Associate is responsible for managing long-term care reimbursement and indemnity claims, ensuring accurate and timely benefit payments while delivering exceptional customer service.

BankingCrowdfundingEducationFinancial Services

H1B Sponsor Likely

Responsibilities

Calculate and process claim benefit payments within authority limits

Review policy values, waiting periods, benefit start dates, and maximum monthly benefits

Analyze level of care and transition claims for medical review as needed

Communicate proactively and empathetically with claimants, policyholders, agents, attorneys, and internal teams

Maintain accuracy, timeliness, and compliance with departmental standards

Support process improvements and efficiency initiatives

Mentor and assist associates; handle complex billing issues

Qualification

Claims experienceInsurance knowledgeCustomer service skillsMicrosoft applicationsMentoring

Required

High School Diploma required, or any combination of education and experience which would provide an equivalent background

Strong customer service skills and proficiency in Microsoft applications

Preferred

Bachelor's degree preferred (Business, Insurance, Operations)

2–4 years of claims or insurance experience preferred

Knowledge of insurance administration terms and processes a plus

Company

OneAmerica Financial

Glassdoor3.6

OneAmerica Financial® is a national financial services organization helping people build greater certainty for better moments, every day.

Founded in 1877

Indianapolis, Indiana, USA

1001-5000 employees

http://oneamerica.com

H1B Sponsorship

OneAmerica Financial has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2022 (7)