Central Network Retail Group, LLC (CNRG) ยท 16 hours ago
Hiawassee Hardware - Sales Associate
Hiawassee, GA
Full-time
Onsite
New Grad, Entry LevelCentral Network Retail Group, LLC (CNRG) is seeking a Retail Sales Associate to deliver excellent customer service and assist customers with product selection. This role is essential for achieving sales goals and maintaining customer satisfaction while ensuring the store's appearance is well-kept.
E-CommerceRetail
Responsibilities
Greet customers and provide friendly, helpful service
Assist customers in locating products and making purchasing decisions
Answer questions about merchandise, pricing, and promotions
Operate the cash register, handle payments, and issue receipts
Maintain a clean, organized, and well-stocked sales floor
Replenish inventory and organize displays as needed
Follow all company policies and procedures, including loss prevention
Assist with opening and closing duties as required
Handle customer complaints or direct them to a manager when necessary
Stay informed on new products, sales, and store promotions
Smile and greet all customers who enter the department or come within a normal speaking radius of the sales associate. The greeting should include an open-ended question such as 'How may I assist you today?' or 'What can I help you find today?'
Practice excellent customer service and listen intently to customer needs
Build customer confidence by supplying product knowledge and technical assistance as it relates to the selection, use, and installation of products sold by CNRG
Perform sales counter functions such as order entry, special orders, and price lookup
Accept and respond to telephone inquiries from customers in a polite manner that provides the information sought by the customer
Write sales orders and special orders using CNRG point-of-sale systems in an appropriate manner and so orders are processed completely and correctly by suppliers the first time
Assist in cycle counting of inventory according to a schedule established by management
Face and front product at the beginning and end of each shift, and as time permits
Assist with customer loading of items purchased in the store as necessary
Use CNRG Resource Center to submit instances of items with incorrect retail prices, items that will not scan properly, or items with incorrect descriptions
Follow company safety guidelines and basic safety practices at all times. Participate in regular store safety meetings
Perform other duties similar to those above as assigned by the store manager's supervisor or other qualified corporate or platform representative
Qualification
Required
Must be able to perform each duty and responsibility in a satisfactory manner
Qualifications include previous work experience dealing with retail sales or general customer service
Must possess strong math, reading, writing, and speaking skills
Must possess a friendly demeanor
Must possess problem-solving ability and good organizational skills
Must be able to communicate using telephone and e-mail
Basic knowledge of lumber, building materials, or general hardware merchandise is required
Must be able to lift and load merchandise weighing up to 100 lbs. for various amounts of time
Must be able to lift and load merchandise over six feet off the ground
Must be able to climb a ladder and maneuver safely at the store
Preferred
Specific departmental expertise is preferred
High school diploma or equivalent is preferred
Company
Central Network Retail Group, LLC (CNRG)
Central Network Retail Group, LLC (CNRG) is a multi-format, multi-brand retailer operating 145 hardware stores, home centers, and lumberyards throughout 16 states across the US.
Founded in 2011
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Craig Cowart
COO
Company data provided by crunchbase