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Ricoh USA, Inc. · 13 hours ago

Mail Inserter Specialist

Portland, OR, United States

Full-time

Onsite

Mid Level

$19/hr - $21/hr

3+ years exp

Ricoh USA, Inc. is an integrated solutions provider that connects people and technology to create outstanding customer experiences. They are seeking a Field Representative II to support high-end equipment, manage services, and ensure client satisfaction through excellence in service delivery.

ConsultingDocument PreparationInformation Technology

H1B Sponsor Likely

Responsibilities

Embrace and embody Ricoh's Service Excellence standards, ensuring every interaction exceeds expectations

Manage a spectrum of services from copy and mail center operations to AV management, always striving for perfection in every task

Demonstrate expertise in equipment operation, troubleshooting both hardware and software issues efficiently and effectively

Uphold professionalism and organization, maintaining a pristine work area and adhering to company attire standards

Proactively manage inventories and perform routine maintenance, guaranteeing optimal machine performance and client satisfaction

Engage in continuous learning, completing technical training and staying abreast of new equipment and digital competencies

Go above and beyond, performing any additional duties as assigned with a positive approach and dedication to excellence

Qualification

Technical equipment troubleshootingCustomer service skillsOrganizational skillsTechnical certificationOffice equipment experience

Required

High school diploma or equivalent

Minimum of 3 years of related experience

Excellent customer service skills with a warm and engaging demeanor

Strong organizational skills and the ability to prioritize effectively

Proficiency in using, calibrating, and troubleshooting office and complex technical equipment

Preferred

Certification in relevant technical areas

Experience in a diverse range of office equipment and systems

Benefits

Choose from a broad selection of medical, dental, life, and disability insurance options.

Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

Augment your education with team member tuition assistance programs.

Enjoy paid vacation time and paid holidays annually

Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Company

Ricoh USA, Inc.

Glassdoor3.6

At Ricoh, we bring people, processes, and technology together to make information work for you.

Founded in 1962

Malvern, Pennsylvania, USA

10001+ employees

https://www.ricoh-usa.com

H1B Sponsorship

Ricoh USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (16)

2024 (8)

2023 (7)

2022 (16)

2021 (13)

2020 (4)