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U.S. Chamber of Commerce · 15 hours ago

Senior Manager, International Member Relations

DC-Baltimore Area

Full-time

Onsite

Mid, Senior Level

$81K/yr - $85K/yr

5+ years exp

The U.S. Chamber of Commerce is the world’s largest business organization dedicated to improving lives and strengthening society. They are seeking a Senior Manager to lead engagement with high-level members and manage relationships with C-suite executives while driving revenue growth and member value.

Government Relations

Growth Opportunities

Responsibilities

Provide strategic and operational support across the senior vice president’s portfolio, helping advance high-level relationship management, member engagement, and executive alignment efforts

Oversee a personal portfolio of Chamber members in a given industry or industries, leading the strategy and engagement with portfolio member accounts

Support new business growth within the industry portfolio. Contribute to prospecting efforts by identifying and qualifying potential members, supporting outreach strategies, and helping position the Chamber’s value proposition to new audiences

Oversee day-to-day tracking of invoices, team follow-ups, and financial alignment to maintain and grow core performance using the Salesforce platform and other tools

Meet or exceed annual revenue and retention goals within the portfolio and support the development and implementation of an integrated and strategic revenue plan to grow existing accounts

Collaborate across departments to drive execution of key initiatives, ensuring alignment between membership, policy, communications, and other teams on shared goals and deliverables

Work creatively and collaboratively with policy expert colleagues to constantly identify new areas of interest for members throughout the Chamber’s advocacy offerings, deliver contracted benefits, deepen overall engagement, and unlock additional areas of investment

Organize, prioritize, and drive complex projects to completion, ensuring all milestones and deliverables are met on time and within scope

Use cross-functional collaboration, clear communication, and proactive problem solving to keep teams aligned and projects on track

Qualification

Relationship managementSales skillsClient service ethicFundraising experienceC-suite engagementCRM proficiencyOrganizational savvyEntrepreneurial mindsetPresentation skillsWritten communicationGrowth mindset

Required

Bachelor's degree and 5+ years' experience in fundraising/sales or member or client relations

Past work experience in professional services, political fundraising, a membership organization, government affairs, a communications agency, or a media company is preferred

Direct revenue responsibility

Superior relationship management experience and sales skills

A strong client service ethic

Strong presentation and persuasion skills

Confidence when conversing with C-suite leaders from large corporations in a business development capacity

Excellent written communication skills and a dedication to detail and accuracy

Deep intellectual curiosity and a passion for policy, with an ability to unpack complex topics and turn them into digestible, compelling sales opportunities

Ability to effectively articulate the Chamber's value proposition to our members, with an interest in politics and policy and an appreciation for the contributions that the Chamber makes to the business community at large

Demonstrated ability to engage and understand stakeholder issues impacting prospective member industry(s)/organization(s)

A growth and learning mindset characterized by an openness to challenging assumptions at the organization and personal levels

An entrepreneurial mindset marked by an eagerness to contribute to department-wide transformation and new opportunities

Strong techniques around guiding sales messaging with diplomacy, tact, and sensitivity for a range of audiences

Organizational and business savvy

Data-driven approach to utilizing a CRM, such as Salesforce, to track progress, identify trends, and grow engagement