Fourth Floor · 4 days ago
EDI Wholesale Operations and Customer Service Associate
New York, NY
Full-time
Onsite
Mid Level
$65K/yr - $75K/yr
3+ years expFourth Floor is a luxury fashion brand seeking an EDI Operations Associate to join their team. This role will support the Director of Logistics and Customer Service, acting as the primary contact for various accounts and ensuring efficient order processing and customer service operations.
Human ResourcesStaffing Agency
Hiring Manager
Marina Santo
Responsibilities
Primary contact for several accounts including Wholesale (Department Stores and Specialty Boutiques), Corporate Retail and Ecommerce
Ensure timely follow through and problem solving
Update and analyze business reports
Prepayments invoices
Entering (manually and upload) and transmitting orders for all brand sales lines
Manage EDI Catalog (UPC – NRF Color code)
Match EDI orders with initial orders and communicate with buyers
Maintain records of EDI compliance with customer approvals/waivers
Report POs in progress
Analyze daily inbounds and proactively release shipments
Monitor stock levels using the logistics report to prepare the allocations)
Run, analyze and distribute shipping reports to inform the Sales departments about the allocations shipped
Process customer invoicing using the system
Work with accounts receivable to coordinate shipping with payments (pre-payment customers)
Qualification
Required
Associate's Degree or higher
Minimum 3 years' experience in a similar role
Advanced Excel and Analytical skills are required (using pivot and VLOOKUP is mandatory)
EDI knowledge and experience required
Exceptional organizational skills, high attention to detail and reliable work ethic
Efficient communication and reporting skills
Must be able to multitask in a high-paced work environment
Comfortable working extended hours and weekends during busy seasons
Preferred
Candidates with references are always preferred by our clients
Company
Fourth Floor
Fourth Floor is a staffing and recruiting company that offers freelancing and direct hire recruitment services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Rachel Morgan
Director of Recruitment and Client Partnerships
Recent News
Next Big What (India)
2022-10-08
Company data provided by crunchbase