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Iron Mountain · 18 hours ago

Outsourced - Records Specialist

Kansas City, MO

Contract

Onsite

New Grad, Entry Level

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. The Records Specialist role involves managing the data input process, ensuring accuracy in customer inventories, and handling various customer-related tasks and special projects.

Big DataCloud StorageDigital SignageInformation ServicesSecuritySoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Manages the incoming data input process including keying label information, location information, investigating and resolving exceptions, acknowledging orders with customers and closing the work order

Verifies that all information is keyed accurately and in a timely manner

Manage the internal move data input process including the keying of all information, electronically moving cartons to new locations, investigating and resolving exceptions and closing the work order

Manage the destruction data input process including the selection of destruction candidates, keying changes, verifying that keyed information is correct, investigating and resolving exceptions, forwarding destruction certificates to customer and closing the work order

Manage the permanent removal process electronically including the keying of all PMO’s, verifying the information, investigating and resolving exceptions and closing the work order

Update customer contract information

Research and resolve problems and discrepancies through contact with customer, special project team, contract administrator and/or account manager

Print & mail receipt acknowledgements, month end and quarter end customer requested reports

Assist customer service as needed

Perform other customer related tasks and special projects as requested

Perform scanning, auditing, QC functions, packaging of product, data entry and CD burning

Act a resource for questions, assist in the training of new Specialists

Scan hardcopy files to electronic images, assuring a quality image

Burn project CDs

Perform some basic quality control auditing functions

Prepare product for delivery and assure all projected documentation is complete

Prepare hard copy records for scanning

Qualification

Data EntryQuality ControlSafekeeper SystemScanningCustomer Service

Required

Must maintain Public Trust Clearance

Reliable transportation

Ability to input new and updated data into customer inventories using the Safekeeper system

Manage the incoming data input process including keying label information, location information, investigating and resolving exceptions, acknowledging orders with customers and closing the work order

Verify that all information is keyed accurately and in a timely manner