PAC · 17 hours ago
Applications Engineering Specialist
Houston, TX
Full-time
Hybrid
Mid Level
3+ years expPAC is a global provider of leak testing equipment and solutions, serving various industries including medical devices and automotive. The Applications Engineering Specialist plays a crucial role in the Sales department by providing technical support and ensuring customer specifications are met through equipment selection and operational assistance.
EnergyManufacturing
Responsibilities
Interpret customer Test Specification requirements
Select equipment to fit test applications and verify with feasibility, and/or studies
Translate requirements to optimum solutions
Provide applications and operational support as needed to Internal and external customers
Act as a technical resource for customer applications issues
Perform maintenance assistance and trouble shooting for internal and external support
Escalate feedback regarding changes, enhancements or challenges to existing products
Support product development in new product specifications and testing requirements
Perform Proof of Concept/Application Studies using customer parts
Manage instrument demo fleet
Provide online and onsite instrument training for customers and channel partners
Monitor performance, identify problems and implement solutions to ensure optimal performance
Ensure quotes/proposals meet customer specifications
Drive customer satisfaction, advocacy and loyalty
All other reasonable duties that are assigned
Qualification
Required
Bachelor's degree or equivalent education and experience in engineering, or related technical field commensurate experience
A proven track record of successful work experience
Minimum 3 years in, interfacing with customers on software and hardware usage
1-2 years of experience working with HubSpot CRM or similar
Commitment and proponent of Company's core values
Ability to work in a team but maintain independent work skills; be a self-starter/self-learner and possess a strong work ethic
Proficient in Microsoft Applications to include but not limited to; Word, Excel, Outlook, Power Point and Teams
Ability to organize, multi-task and prioritize detailed work on multiple, concurrent tasks, with competing priorities
Great level of reliability and accountability as many functions of the role are subject to stringent or changing deadlines
Excellent problem solving/troubleshooting and analytical skills
Excellent project management skills
Strong interpersonal skills with an ability to influence. Effectively communicate in both verbal and written form. Willingness to explain difficult issues and think quickly
Benefits
Medical
Dental
Vision
Life Insurance
401(k)
Company
PAC
PAC, Precision Analyzer Company, is a leading global manufacturer of advanced analytical instruments for the aviation, renewable fuel, process, petrochemical, hydrocarbon, packaging, pharmaceutical, and medical device testing industries.
501-1000 employees
H1B Sponsorship
PAC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2012-06-04Acquired
Recent News
Coin Telegraph
2024-06-06
2024-05-31
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