NEOGOV · 5 hours ago
Administrative Assistant I - Passport Acceptance Facility
Passport Acceptance Facility, SC
Full-time
Onsite
Entry Level
$16.78/hr - $19.93/hr
2+ years expYork County is located in the Piedmont region and is excited to invite candidates to join their team. The Administrative Assistant I will process passport applications, assist the public with inquiries, and ensure compliance with established procedures.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Collects applicant’s required information to apply for a United States passport and examines the documentation and application in close detail to ensure all required information is provided, while maintaining alertness of fraudulent and suspicious applicants. Processes passport applications and mails them to the US Department of State to be processed, which requires the ability to drive to and from the Post Office
Assists the general public who are applying for their passport. Answers any questions they may have and provide the forms needed to complete and obtain a US passport
Ensures all passport applications are processes in accordance with established rules, regulations and procedures
Assists with answering multiple phone calls and voice mail. Ensures the caller is getting the correct information to obtain a passport
Verifies passport totals match monies received, manages monthly totals of executed passports and forwards to supervisors, manages retention system of passport transmittals, and guides/assists acceptance agents in the processing of passports
Creates office supply order and submit to appropriate person. Ensures that the office has all of the updated forms from the US Department of State to obtain a US passport
Performs related work as assigned
Qualification
Required
High School Diploma or GED equivalent
Two (2) years of clerical or administrative support experience or an equivalent combination of education, training and experience
Notary Public Commission
Passport Acceptance Agent Certification
Benefits
Comprehensive State Medical Insurance, Dental and Vision Insurance
Life Insurance
Long-term disability
Parental Leave
Bereavement Leave
Deferred Compensation 401K Plans
Health Savings Account (HSA)
Public Loan Forgiveness Program (Student Loan Forgiveness Program)
11 Paid Holidays + 3 Optional Holidays
Longevity Pay
SC State Retirement Plan Pension
Paid Vacation and Sick Time
Expanded Sick Bank
Critical Care and Cancer Insurance
Wellness Screenings
Employee Assistance Programs
Professional Development / Trainings / Conferences
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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