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Inside Higher Ed · 5 days ago

Lead Business Systems Analyst (Budget), Finance Systems

Winston-Salem, NC

Full-time

Onsite

Lead/Staff

10+ years exp

Inside Higher Ed is seeking a Lead Business Systems Analyst to analyze, configure, maintain, and train users on systems and applications within the Finance Division. The role involves collaborating with various stakeholders to optimize budgeting and planning processes through effective use of Adaptive Planning and Workday Finance.

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Responsibilities

Configures and administers Adaptive Planning and Workday Finance to meet campus stakeholder requirements. Maintains all Adaptive Planning configurations, including planning models and dimensions. Analyzes and documents business processes and needs, understands the scope of modifications, creates effective design specifications, and participates in the development and testing/evaluation of system design, integration and reporting efforts

Provides project management expertise for supported units for system implementations and business process enhancements. Develops detailed plans, ensures targets are being met and communicates with customers on a routine basis. Maintains a continuous Adaptive Planning / Workday-related improvement roadmap that is scheduled and executed

Manages the integrations between Adaptive Planning and Workday (as well as other external systems) to ensure that data is flowing efficiently and correctly between the systems. Performs data clean-up activities when data becomes out of sync

Evaluates system impact as a result of available upgrades, including patches/fixes, and business change requests. Leads discussions with users to assist them with understanding impacts and how to appropriately perform user acceptance testing for upgrades. Performs testing in collaboration with users, Information Systems, and third parties for supported application upgrades and any business process enhancements

Leads the investigation and resolution of application issues encountered by users. Logs support incidents to software vendor and coordinates timely problem resolution with user and/or Information Systems staff as needed. Acts as a Workday Named Support Contact

Develops user documentation and trains users on supported applications for both the initial rollout and new features and enhancements implemented during upgrades. Provides advanced end user system support and troubleshooting

Develops, maintains and reviews application security access for departmental and campus users to ensure internal controls are maintained systematically and data is protected from unauthorized access. Accountable for executing and getting approval for Adaptive Planning security reviews on a rolling basis (e.g. weekly, quarterly and annual reviews). Participates in Audit Services reviews

Participates in all appropriate governance groups, including the Workday Finance Workstream. Meets regularly with the Controller’s Office, Human Resources (particularly HRIS) and Information Systems to ensure that a strong relationship exists with these important partners

Qualification

Adaptive PlanningWorkday FinanceERP systemsReporting applicationsProject managementMicrosoft OfficeGoogle WorkspaceWorkday Pro certificationCommunication skillsOrganizational skillsTeamwork

Required

Bachelor's degree preferably in a business, accounting or computer science-related major and at least ten years of experience implementing and/or maintaining ERP systems and related applications or an equivalent combination of education and experience

Strong knowledge and expertise in budgeting, forecasting, and strategic planning activities in order to properly support the Adaptive application

Knowledge of ERP systems and in particular Adaptive Planning and Workday (including the Finance module, business process framework and security). Knowledge of Workday-related third-party tools

Knowledge of project management methodology and practices

Knowledge of reporting applications (preferably Workday Report Writer and Prism, PowerBI and Cognos)

Ability to manage the relationship and coordinate the work of external software vendors and coordinate related communications with internal stakeholders

Ability to maintain the security and confidentiality of any proprietary or sensitive data in any medium regarding the university or its students, faculty, or staff

Knowledge of Microsoft Office (including Access and Visio) and Google Workspace is required

Solid written and verbal communication skills are required; must have the interpersonal finesse to interact effectively within the organization and with external suppliers

Extreme organization skills, a detail orientation, and a proven ability to follow projects and issues through to completion are required

Ability to work in a team environment, both as a participant and project leader

Must be comfortable in an environment that places high emphasis on continual improvement, teamwork, and excellent customer service