Andersen Corporation ยท 9 hours ago
RbA Field Technician I
Wilmington, NC
Full-time
Onsite
Mid, Senior Level
$18.92/hr - $28.38/hr
5+ years expAndersen Corporation is a leading company in the window and door industry, dedicated to providing exceptional experiences for its customers. The RbA Field Technician I will be responsible for accurately measuring dimensions and determining installation processes for windows and doors, while ensuring customer expectations align with product features and installation requirements.
Building MaterialHome DecorManufacturingWindowsWood Processing
Responsibilities
Accurately measure the dimensions and determine installation processes for windows and doors
Provide installation solutions that match customer expectations, adapts production specifications to the installation requirements, utilizing a thorough knowledge of Renewal Products
Confirms details within the sales contract to assure customer expectations are in alignment with product features and options and installation process
Provides feedback to sales representatives when a job goes on hold, works with reps to resolve questions in a quick and efficient manner
Determines installation labor duration and installation materials needed to successfully complete the job
Completes and submits required job files that are complete, correct and timely providing a quality hand off to internal customers
Communicates with Installation crew on specifics for the jobs, providing advanced notice of unique factors the crew will need to be aware of with the job
Approves any additional installation labor required to complete the job
Trouble shoots issues with installation crew on day of installation; this may include onsite support to the job
Work directly with Homeowners to resolve installation process issues
Provide support to sales reps with pre-sale site visits to define project scope and ensure the scope of work is reflected in pricing and contract documents
Supports installation leadership on recruitment of installation sub-contractors
Qualification
Required
High school diploma
5 years of work experience in the home improvement or other closely related field
Must have experience in measuring, using hands-on measuring tools
Previous customer service experience, especially win/win problem solving, and conflict resolution skills required
Valid driver's license and clean driving record
Written and verbal communication skills
Able to lift, push/pull, and carry at least 40lbs
Able to stand for at least 6 hours per day
Able to climb ladders, stairs, and kneel
Knowledge of applicable building codes and construction techniques
Ability to work in a team environment
Benefits
401 (k) Plan, Employer Fixed Contributions & Company Matching
Profit Sharing
Medical, Dental and Vision Coverage
Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA)
Life Insurance
Paid Time Off & Paid Holidays
Paid Maternity Leave & Paid Parental Leave
Career Growth Planning & Nationwide Career Opportunities
PROFIT SHARING: In 2025 Andersen has set a profit-sharing target of $3,500 per eligible employee, prorated as appropriate Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
Company
Andersen Corporation
For more than 121 years, Andersen has designed, manufactured, and marketed premium windows and doors.
10001+ employees
H1B Sponsorship
Andersen Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (21)
2023 (11)
2022 (8)
2021 (8)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Chris Galvin
Chairman and Chief Executive Officer (CEO)
George Bandy
VP and Chief Sustainability Officer
Recent News
Company data provided by crunchbase