Apply on Employer Site

PTR Premier Truck Rental · 2 hours ago

Rental Coordinator

Fort Wayne, IN

Full-time

Onsite

New Grad, Entry Level

$23/hr - $23/hr

Premier Truck Rental (PTR) is a family-owned company providing customized commercial fleet rentals nationwide. The Rental Coordinator will serve as the frontline support for customer interactions, providing administrative assistance to the sales team and ensuring a smooth sales process for customers.

ConstructionFleet ManagementPower GridTelecommunicationsWired TelecommunicationsWireless

Responsibilities

Dedicate yourself to providing unparalleled customer service, embodying the values and reputation of PTR

Create and manage the on/off rent process with rental agreement execution with precision and timeliness

Execute accurate data entry into our rental system, maintaining meticulous records of customer information, sales progress, and transactional details

Facilitate seamless communication between customers, sales territories, and various departments, ensuring swift response times to inquiries and requests

Take charge of coordinating on/off-rent and return notifications, verifying pickup details, and ensuring smooth communication with accounting, field service, outside yards, and sales territories

Keep purchase orders up to date, facilitating smooth financial processes and transparent tracking of transactions

Maintain accurate records of location updates and relocations within our systems to contribute to accurate reporting and efficient operations

Utilize PandaDoc to verify the accuracy and completeness of rental agreements, ensuring alignment with customer requirements

Initiate follow-up emails with PandaDoc links to rental agreements, enhancing clarity and expediting the agreement process for customers

Qualification

Customer serviceAdministrative experienceAttention to detailMicrosoft Dynamics 365PandaDocOrganizational skillsBusiness correspondenceTime managementTeam collaborationCommunication skills

Required

Demonstrated experience in previous administrative and customer service roles, showcasing your ability to manage tasks efficiently while providing exceptional customer support

A keen attention to detail, coupled with outstanding organizational abilities, enabling you to manage multiple tasks and responsibilities effectively

A strong passion for delivering top-tier customer service, ensuring that every interaction resonates with PTR's commitment to excellence

The capability to handle numerous tasks simultaneously and prioritize them based on urgency and importance, even within a dynamic and fast-paced environment

Thriving in a team-oriented setting, you readily contribute your skills and insights, supporting colleagues to achieve shared goals

A knack for preparing accurate and professional business correspondence, reinforcing PTR's image in external communications

Displaying enthusiasm and professionalism in all forms of communication, reflecting PTR's commitment to excellence

A mindset that embraces collaboration, allowing you to readily assist across various business functions as needed, reflecting your commitment to the team's success

Proficiency in managing time efficiently, prioritizing tasks, and meeting deadlines, a crucial skill in the fast-paced sales support environment

A deep-seated orientation toward customer service, underpinning your commitment to delivering remarkable customer experiences

Preferred

Experience with Microsoft Dynamics 365 or PandaDoc, which enhances your ability to navigate and leverage CRM tools and document management systems for efficient data management and sales support

Benefits

Wellness & Fitness: Take advantage of our on-site CrossFit-style gym, featuring a full-time personal trainer dedicated to helping you reach your fitness goals. Whether you're into group classes, virtual personal training, personalized workout plans, or nutrition coaching, we’ve got you covered!

Exclusive Employee Perks: PTR Swag & a Uniform/Boot Allowance, On-site Micro-Markets stocked with snacks & essentials, discounts on phone plans, supplier vehicles, mobile detailing, tools, & equipment…and much more!

Positions with incentives (Commissions, or Bonuses, or Profit Sharing): At PTR, we believe in rewarding success, whether you are in sales earning commissions, or in service and earning profit sharing. Not every position has commission or profit sharing, so ask your recruiter about these amazing incentives.

Comprehensive Benefits—Starting Day One: ✔ Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare) ✔ 401(k) matching & long-term financial planning ✔ Paid time off that lets you recharge ✔ Life, accidental death, and disability coverage ✔ Ongoing learning & development opportunities

Training, Growth & Recognition We partner with Predictive Index assessment tool that helps identify a candidate's natural behavioral drives, such as dominance, extraversion, patient, and formality. It's used in recruiting and throughout the life cycle of an employee to support employee development and engagement.

Culture & Connection—More Than Just a Job At PTR, we don’t just build relationships with our customers—we build them with each other. Our tech-forward, highly collaborative culture is rooted in our core values. Connect and engage through: ✔ PTR Field Days & Team Events ✔ The Extra Mile Recognition Program ✔ PTR Text Alerts & Open Communication