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Greenberg Traurig, LLP · 4 days ago

Technology & AI Learning Specialist

Los Angeles, CA

Full-time

Hybrid

Mid, Senior Level

$101K/yr - $113K/yr

5+ years exp

Greenberg Traurig, LLP is a global law firm seeking a Technology & AI Learning Specialist to join their Professional Development Team. This role focuses on delivering technical learning programs related to AI and internal legal applications for attorneys and staff, while collaborating with various teams to enhance training effectiveness.

AdviceConsultingLegal

Responsibilities

Delivers learning programs for attorneys and staff on the firm’s core technical applications and AI resources. Training delivery formats include in-person classroom, virtual training, and one-on-one instruction

Regularly facilitates Global New Hire Onboarding for the North American offices

Effectively uses the firm’s virtual platforms to ensure the learning environment is engaging; working in conjunction with other members of the learning team as needed to keep up with the new features of the virtual platforms

Serves as training lead where project management skills will be required to coordinate efforts and resources within the Professional Development team as part of a larger project team

Works with instructional designers to ensure firm-branded templates are used and that deliverables are reviewed for quality assurance prior to implementation

Builds relationships with various stakeholders in the US offices to understand their business objectives and align training efforts

Designs and develops world-class engaging programs and curricula for their offices as needed; define objectives, outline course content and exercises, develop content, assessments and supporting materials for learning efforts

Partners with regional human resource professionals, business directors or operational department heads to conduct needs analysis to recommend and implement appropriate learning programs to address skill gaps and provide feedback to management

Teams up with software rollout teams by participating in pilot orientation sessions, conducting testing and reporting results, soliciting feedback from pilot users, and compiling statistics of overall pilot results

Generates class rosters, reports, and updates attendance in GT’s Learning Management System

Provides metrics on learning programs as requested

Stays up to date with industry and field current trends, including AI

Performs other job-related duties as required

Qualification

Technology training deliveryInstructional designProject managementMS Office 365Document management systemsAI integrated applicationsCommunication skillsProblem-solvingAdaptabilityInitiative

Required

Proven proficiency in delivering technology training programs in-person and virtually

Strong technical and project management skills

Ability to establish credibility with client base as a valuable resource and consultant in technical training and applications

Must be proficient in the application of instructional design

Excellent verbal, written and interpersonal communication skills in the English language

A self-starter who takes ownership of assigned projects and shows commitment to the job; ability to work independently

5 years of experience in a training environment, preferably in a professional services organization; prior legal industry experience is desired

Strong technical knowledge of multiple software applications used in a legal environment including MS Office 365, iManage or similar large document management system, and BigHand or similar document production tools

Bachelor's Degree or equivalent experience in Technology, Education, or related field preferred

Preferred

Certified Professional in Learning and Performance a plus

Experience with AI integrated applications a plus, including CoCounsel, Westlaw Advantage, Luminance, Definely, Intelligize+ AI, Clearbrief, and Copilot