Maya Hotels · 11 hours ago
Payroll and Benefits Administrator
Maya Hotels, Charlotte, NC, US
Full-time
Onsite
Entry, Mid Level
$65K/yr - $75K/yr
2+ years expMaya Hotels is a hospitality organization committed to trust and accountability, and they are seeking a Payroll and Benefits Administrator to support their team members. The role involves processing payroll accurately, administering employee benefit programs, and ensuring compliance with relevant regulations while providing exceptional administrative support to enhance guest experiences.
HospitalityHotel
Responsibilities
Process payroll accurately and on time using ADP Workforce Now for team members across multiple properties
Maintain payroll records, including new hires, terminations, pay changes, deductions, and garnishments
Review payroll for accuracy, resolve discrepancies promptly, and escalate issues as appropriate
Support payroll audits and year-end reporting, including W-2 preparation
Ensure compliance with federal, state, and local wage and hour regulations
Maintain accurate payroll accruals, PTO tracking, and payroll-related accounting records
Administer employee benefit programs, including medical, dental, vision, life, disability, and retirement plans
Process benefit enrollments, terminations, qualifying life events, and open enrollment changes
Serve as a knowledgeable and trusted resource for team members by answering benefits questions clearly and respectfully
Coordinate with benefits brokers and vendors to resolve issues efficiently
Support compliance requirements related to ACA, COBRA, ERISA, and HIPAA
Maintain accurate, confidential employee records
Prepare standard payroll and benefits reports for leadership
Assist with internal and external audits and compliance reviews
Proactively identify payroll or benefits risks and communicate concerns early
Approach all interactions with professionalism, empathy, and a hospitality mindset
Provide reliable information and timely follow-up to leaders and team members
Continuously seek opportunities to improve processes and be better every day
Qualification
Required
2–5 years of payroll and/or benefits administration experience
Exceptional attention to detail and commitment to accuracy
Working knowledge of ADP payroll systems and HRIS platforms
Strong understanding of payroll and benefits compliance requirements
Ability to handle confidential information with integrity and discretion
Clear, professional communicator who builds trust and supports others
Proficiency in Microsoft Excel required
Preferred
Associate or Bachelor's degree preferred
Experience in multi-location or multi-state environments preferred
Benefits
Medical
Dental
Vision
Life
Disability
Retirement plans
Company
Maya Hotels
Maya Hotels owns, develops, and manages hotels under Hilton, Marriott, and IHG brands, including full-service and extended-stay properties.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase