American Express · 1 month ago
Senior Assoc-Digital Product Mgmt
New York, United States
Full-time
Hybrid
Senior Level
$89K/yr - $150K/yrAmerican Express is a company with a rich history of innovation and a commitment to customer service. In this role, you will be part of the Know My Identity product platform team, focusing on building and scaling identity verification capabilities to enhance customer onboarding experiences. Your responsibilities will include managing the product backlog, writing user stories, and collaborating with cross-functional teams to deliver customer-centric solutions.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Own and manage the product backlog, ensuring day-to-day prioritization reflects business goals, customer needs, and regulatory requirements
Write clear, detailed user stories and acceptance criteria for identity verification and AML capabilities
Partner with engineering to ensure stories are understood, delivered, and meet quality standards
Monitor and measure product performance, ensuring capabilities achieve intended outcomes and identifying opportunities for optimization
Support Agile delivery through PI planning, sprint planning, backlog refinement, and other ceremonies
Collaborate with the Product Manager to translate feature requirements into actionable user stories, measurable outcomes, and implementation plans
Work across adjacent product teams to ensure seamless integration and a cohesive end-to-end identity and AML experience
Maintain a healthy, well-groomed backlog with clearly defined ready-for-execution stories
Proactively manage sprint and backlog hygiene—anticipating delivery challenges, surfacing risks early, and providing timely status updates to keep partners aligned
Qualification
Required
Product analyst experience within an Agile-Scrum environment
Proven ability to execute against a product vision, strategy, and a prioritized backlog
Excellent communication and collaboration skills
Ability to simplify complex ideas, navigate cross-functional environments, influence decisions, and drive shared outcomes
Strong relationship management skills across business units and key functional areas
Ability to self-start, operate in ambiguity, and work independently
Balanced technical fluency and business acumen
Ability to analyze data and processes to identify creative solutions and drive continuous improvement
Demonstrate a strong willingness to learn and openly share knowledge and experiences with the team
Preferred
Product experience within the SAFe Agile environment
Experience reviewing and refining discovery outcomes for new products or enhancements
Experience in a regulated environment with knowledge of compliance, controls, data governance, and integrity processes
Platform and data product experience
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
Founded in 1850
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
2026-01-19
San Gabriel Valley Tribune
2026-01-17
Company data provided by crunchbase