Exeter Finance · 3 days ago
Total Loss Specialist
United States
Full-time
Remote
Entry Level
$18.25/hr - $22/hr
1+ years expExeter Finance is committed to helping customers find the right financing for their next vehicle purchase. The Total Loss Specialist will be responsible for monitoring, reviewing, and processing Total Loss and Insurance Repair accounts in accordance with regulations and service levels, while also managing high volume calls related to these processes.
AutomotiveBankingFinanceFinancial Services
Responsibilities
Handle and process assigned volume within Total Loss and Insurance Repair processes for appropriate handling within established SLA, policy and procedures
Service Potential and Actual Total Loss and Insurance Repair calls within established call handling and correspondence requirements
Complete end to end Total Loss and Insurance Repair functions with accuracy and in compliance with regulations, policy and procedure
Assist other departments as well as Total Loss and Insurance Repair vendors as needed
Other duties as assigned
Qualification
Required
High school diploma or equivalent
One (1) year of experience in servicing center environment
Aptitude to evaluate and assess information and demonstrate sound business decision making ability
Basic math skills required to calculate overall company cost benefit analysis including Insurance claims
Detail oriented with a keen focus on accuracy and all aspects surrounding Loss Mitigation
Ability to work in a production, goal, and quality based environment
Established verbal and written communication skills
Working knowledge of Microsoft Office Suite, including Excel and Word
Ability to maintain confidentiality
Adaptable to changes within a face paced environment
Preferred
Experience within auto finance industry
Experience in Total Loss and/or Insurance Repair processes
Knowledge of Total Loss, Insurance Repair and/or Insurance regulations, requirements and structure
General knowledge of collections policies and procedures and the Fair Debt Collection Practices Act (FDCPA)
Company
Exeter Finance
Exeter Finance is a finance company that deals with automotive financial services.
1001-5000 employees
H1B Sponsorship
Exeter Finance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (13)
2023 (9)
2022 (13)
2021 (12)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$20MKey Investors
Navigation Capital Partners
2021-06-28Acquired
2008-02-05Private Equity· $20M
Leadership Team
Jason A. Kulas
Vice Chairman & Chief Financial Officer
Recent News
2024-04-10
Company data provided by crunchbase