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Expeditors · 21 hours ago

Logistics Coordinator

Charlotte, NC

Full-time

Onsite

Entry Level

1+ years exp

Expeditors is a global supply chain management company that emphasizes professionalism and customer service. The Logistics Coordinator role focuses on understanding and addressing customer transportation needs through effective communication and timely execution of logistics processes.

Responsibilities

Prepare, handle, and process documentation- including house and master air waybills, commercial documents and customs/regulatory documents

Update and/or load shipment information in a timely and accurate manner into our operating system

Timely freight dispatch to avoid disruptions in customer's supply chain

Communicate effectively and timely with customers, vendors, and internal Expeditors network through high volume of email, phone, instant message, and in person

Review and monitor reports to understand individual performance, impact and opportunities for development

Accurately execute invoicing based on established customer SOP's, rate shells and Tariffs

Contribute to maintaining strong vendor relationships- airlines, trucking companies and others

Maintain compliance standards at all times- including internal policies and procedures, external government regulations and customer requirements

Meet key performance indicators in support of department, branch, product and company goals

Desire to understand overall department process flow and constantly seek opportunities for improved efficiencies

Escalate problems or decisions to Management based on established guidelines and procedures when necessary

Qualification

Customer serviceMicrosoft OfficeFluent in EnglishAttention to detailOrganizational skillsEmotional resilienceDesire to learnInterpersonal skillsTeamwork