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PlayOn Sports · 18 hours ago

Staff Software Engineer, Ticketing

United States

Full-time

Remote

Lead/Staff

10+ years exp

PlayOn Sports is a dynamic growth-stage company focused on high school sports solutions. They are seeking a Staff Software Engineer to lead the evolution of their ticketing platform, driving system-level thinking across web and mobile apps, backend microservices, and orchestration/infrastructure while mentoring engineering teams and delivering scalable solutions.

BroadcastingContentDigital MediaEvent ManagementEventsInternetNewsTicketingVideo on DemandVideo Streaming

Responsibilities

Lead the design and delivery of cross-surface systems (backend services, web apps, mobile apps) for ticket purchase, event creation, redemption and reporting, ensuring low-latency, high-throughput and high-availability for peak events

Improve key metrics such as ticket conversion rate, purchase latency, retention, customer NPS for ticketing, and event success, while reducing error budgets and incidents

Define and drive the roadmap for ticketing systems — modernizing our stack (React/React Native, Java Spring Boot APIs, AWS), enhancing our existing products, and integrating new verticals (youth sports tournaments)

Build scalable, reusable solutions that influence architecture and technical standards beyond the ticketing team

Drive architectural and design decisions for ticketing event management, ticket checkout (digital presale and POS), reserved-seating systems, redemption flows and concessions

Collaborate with peer Staff Engineers in Shared Services and Fintech, as well as engineering managers and product leaders, to co-define priorities, surface trade-offs, and run proofs-of-concept for new directions

Lead major initiatives such as: migrating microservices from ECS and Lambda to EKS; optimizing performance for high-volume ticket transactions; resolving data-model alignment between ticketing and other domains; improving consistency and maintainability of frontend and backend stacks

Drive observability, automated governance and cross-surface reliability (web/mobile/backend) under load

Mentor senior engineers and contractors, lead design review forums, own major RFCs, refine engineering process (CI/CD, load testing, monitoring)

Work with external vendors and partners (payment providers, reserved-seating / scanning hardware, POS integrations), evaluate technical risk, and drive vendor-agnostic solutions that support our scale and flexibility goals

Qualification

JavaAWSReact/React NativeMicroservicesPostgreSQLKafkaSnowflakeGoTypeScriptSystem-level thinkingCollaborationMentoring

Required

10+ years of professional software engineering experience (or equivalent depth) across backend, web and/or mobile systems

Proven experience designing and operating large-scale distributed systems, especially in e-commerce, ticketing, or event-driven domains

Expert knowledge of Java; familiarity with Go, TypeScript/React/React Native; databases (PostgreSQL), stream/event systems (Kafka); data-warehousing (Snowflake) and modern orchestration (AWS EKS/ECS, SQS/SNS)

Strong system-level thinking — able to balance delivery of features with long-term platform health, performance, scalability and maintainability

Excellent collaboration skills — able to work across teams and make decisions that favor product/engineering standards and business outcomes

Passion for mentoring, raising engineering standards, and helping teams grow