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GoHealth Urgent Care · 21 hours ago

Site Reliability Engineer

United States

Full-time

Onsite

Mid, Senior Level

4+ years exp

GoHealth Urgent Care is committed to enhancing the reliability and performance of their customer-facing applications. The Site Reliability Engineer will be responsible for maintaining application health, managing Azure DevOps pipelines, and collaborating with developers to ensure optimal user experiences.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Monitor, maintain, and optimize production web applications for reliability, uptime, and performance

Collaborate with front and backend developers to ensure robust application health, efficient data flows, and rapid issue resolution

Triage, investigate and drive customer support issues to resolution, performing root cause analysis and minimizing downtime

Lead efforts to identify, remediate, and document security vulnerabilities in application code, partnering with security teams for best practices

Implement and maintain application-level monitoring, logging, and alerting to proactively identify and address issues

Collaborate with cross-functional teams (Product Owners, DevOps, Security and Compliance, Support) to deliver seamless end-to-end customer experiences

Create and maintain technical and procedural documentation for systems, integrations, and processes

Manage and optimize Azure DevOps pipelines, CI/CD processes, and production deployments

Qualification

Azure DevOpsSecurity vulnerability remediationApplication performance optimizationBackend technologiesFrontend technologiesMonitoring toolsContainer orchestrationAutomated testingAnalytical skillsCollaboration skillsProblem-solving skillsCommunication skillsDetail-orientedSelf-motivated

Required

Bachelor's degree in computer science, Information Technology, or related field; demonstrated experience may be accepted in lieu of a degree

4+ years of professional experience in software development with a focus on application maintenance, customer support, and reliability engineering

This role involves interaction and collaboration with other departments and requires excellent judgment and interpersonal skills

Experience remediating security vulnerabilities and implementing secure coding practices

Proven ability to troubleshoot, optimize, and enhance application performance in high-scale production environments

Experience with monitoring, logging, and observability tools (e.g., New Relic, Datadog, Splunk, Azure or AWS observability)

Hands on experience working with and developing backend technologies and frameworks including Node.js, TypeScript, SQL/NoSQL databases

Hands on experience working with and developing frontend technologies including ReactJS, NextJS, Vercel

Strong experience with Azure DevOps, CI/CD pipelines, and production deployments

Familiarity with container orchestration (Docker, Kubernetes) and cloud platforms (Azure preferred)

Strong analytical and problem-solving skills

Excellent collaboration and communication abilities

Self-motivated, detail-oriented, and organized

Ability to work effectively with cross-functional teams and communicate complex technical concepts clearly

Experience in healthcare or other highly regulated industries

Familiarity with security frameworks (OWASP, CVSS, MITRE ATT&CK)

Experience with automated testing, infrastructure-as-code (Terraform), and event-driven architectures

Company

GoHealth Urgent Care

Glassdoor3.2

GoHealth partners with innovative and award-winning health systems to simplify and improve the way customers across the U.S.

Founded in 2014

Atlanta, GA, US

1001-5000 employees

http://www.gohealthuc.com

H1B Sponsorship

GoHealth Urgent Care has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2021 (1)