Aramark Destinations · 1 week ago
Retail Brand Manager - Buick Street Market/Dunkin
Boston, MA, US, 02215
Full-time
Onsite
Mid, Senior Level
$68K/yr - $78K/yr
4+ years expAramark Destinations is responsible for providing dining solutions at Buick Street Market / Dunkin at Boston University. The Retail Brand Manager will oversee dining operations, develop customer-oriented solutions, and ensure effective team management to meet financial and operational goals.
Hospitality
Responsibilities
Leverages Aramark's coaching model to engage and develop team members to their fullest potential
Ensures individual and team performance meets objectives and client expectations
Ensures safety and sanitation standards in all operations
Maintains effective client and customer rapport for mutually beneficial business relationships
Identifies client needs and communicates operational progress
Ensures the completion and maintenance of profit and loss statements
Deliver client and company financial targets
Adopts all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Creates value through efficient operations, appropriate cost controls, and profit management
Complies with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
Ensures entire team is trained and able to execute
Supervises team regarding production, quality and control
Maintains a safe and healthy environment for clients, customers and employees
Primarily responsible for food service at an assigned retail food location
Assists manger in establishing and maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development
Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
Assists in location forecast and accounting
Conducts period inventory; performs other functions such as maintaining records to comply with ARAMARK, government and accrediting agency standards
Coordinates activities with other internal departments
Interfaces with vendors and key service users within client organization
Manages Front of House (Cafeteria, Food Court, Quick Service) dining operations
Develops and implements retail services plans to improve service, quality and profitability of service areas
Maintain effective working relationships with other departments to provide a unified retail experience for customers
Qualification
Required
Requires at least 4 years of experience
Requires 1-3 years of experience in a management role
Previous experience in retail required
Requires a bachelor's degree or equivalent experience
Strong communication skills
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
Must be able to stand for extended periods of time
Ability to demonstrate excellent customer service using Aramark's standard service model
Benefits
Medical
Dental
Vision
Work/life resources
Retirement savings plans like 401(k)
Paid days off such as parental leave
Disability coverage
Company
Aramark Destinations
Aramark Destinations delivers authentic, memorable experiences at national and state parks, specialty hotels, museums, and other destinations across the United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Caroline McCulley
Talent Acquisition Partner - Destinations
Company data provided by crunchbase